About Us
Onlymaker Fashion Company, based in Chengdu, China, is specialized in providing our customers with the latest women fashion shoes (Boots, Flats, Pumps, Sandals), men’s shoes, women’s clothing (Tops, Bottoms and Dresses), bags and other accessories. The shoes, especially women shoes are onlymaker’s dominant product category, which takes up the largest part of the displaying products on our site and differs onlymaker from other online shoes retailer.
Born in 2014, but boasting over 10 years’ shoes designing experience, onlymaker regards itself as a personalized fashion product provider which offers the latest fashion shoes and humanized custom shoes service. As onlymaker has self-owned handcraft factory, it can design and produce the most deep customized shoes with the customers’ needs.
Onlymaker is currently a registered fashion brand in US, EU and China markets and fashion lover can also find us on eBay and Amazon. We do not think fashion is a way to step close the latest trends, but a person can find a way to overcome his/her former way. On the way to follow and even lead fashion trends, onlymaker would like to be your best partner.
Payment
We only accept PayPal payment, Immediate payment is required when purchasing an item.
A non-payment dispute will be opened if full payment is not received after 7 days of auction.
Shipping
Item in China:
1. We ship to Worldwide.
2. Onlymaker shoes are all hand-made and customization is available, so it will take 7-15 days to produce not including the complicated style. Usually,we ship your orders within 10 business days after the payment received. Urgent handling and fast shipping is also available,please contact customer service.
3. Delivery time depends on destination and other factors, it may takes up to 15-35 days. If you don't receive the item after 45 days, please kindly contact us, we will immediately investigate and solve the problem.
4. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. We will try to help you to avoid the custom tariff.
Returns
Our goal is to make our customers to be totally satisfied with the products and services we provide.If for any reason you are not satisfied with your purchase, please contact us first,we will try our best to solve it.
For return please return the item to the address we provided within 30 days of receiving the item. Please ensure that the item is in its unworn condition. Byuer should pay the return cost if it is not our quality problem.
If an exchange or replacement is required please return the item to the address we provided within 30 days of delivery. Please ensure that the item is in its unworn condition and tell us the size/colour required. If for any reason the replacement item is out of stock, we will issue a refund. We also require 10$ to send the replacement item.
Contact Us
If you have any question/problem/concern, please contact us first, please contact us with ebay messages,
We will reply your email within 24 hours, If it is not working time, please kindly be patient to give us a little more time.
we will do our best to help you solve the problem.