1. Introduction Gisela M. Webb 2. The Role of Library Education in Meeting the Personnel Needs of Public and School Libraries Teresa Heyser and Richard G. Heyser 3. Integrating Public and Technical Services Staffs to Implement the New Mission of Libraries Jennifer Cargill 4. Challenges for Information Services Librarians to Meet the Needs of an Information-Based Society Frances Benham 5. Allocation of Staff in the Academic Library: Relevant Issues and Consideration of a Rationale Donald G. Frank 6. Creating a New Classification System for Technical and Supervisory Library Support Staff Lucy R. Cohen 7. Training for Change: Staff Development in a New Age Anne Grodzins Lipow 8. The Technicolor Coat of the Academic Library Personnel Officer: The Evolution From Paper-Pusher to Policymaker Dana C. Rooks 9. Accountability of Human Resource Professionals Frances O. Painter