30-day Money Back Guarantee
- We now offer 30 days money back guarantee.
- All return merchandise must be authorized and assigned with RMA ( RETURN MERCHANDISE AUTHORIZATION ) from our customer service representatives before returning a product.
- Merchandise return without RMA will not be accepted and may be subject to a restocking fee. Please write the RMA clearly on the packing slip to be returned with the package along with your name. Please attach a written explanation and your contact phone number with the return package.
- The RMA does not imply replacement or refund, but only to inspect the merchandise base on your claim after its return. Please also include a photo copy of your invoice showing the invoice number (It is recommend for customer to get the package insured and a tracking number on the return).
- It is the responsibility of the customer to repack the items for the return. Items will not be refunded if it is not returned in its original condition. We will not give credit or refund on any returned package that is damage due to insufficient packing or missing hardware and accessories.