Guarantee:
I test all gold and platinum items regardless of stamps or hallmarks.
I use a combination of acid, electronic, specific gravity, and xrf
testing. All precious metal items are guaranteed to be the purity
stated or your money back!
Feedback:
I leave feedback once feedback is left for me. If you are a reseller
or do not want feedback left for some reason, simply do not leave me
feedback.
Prices:
I try to price my items fairly but my buy-it-now prices are firm.
Please do not send me low-ball offers. I occasionally have no-reserve
auctions starting at $1.
Condition
of items: My items are pre-owned - not new and are going to have wear
and flaws under close inspection. If you are looking for perfect
condition please do not purchase from me as I sell used items as-is.
Please use the pictures to determine any item's condition as I do not
list every scratch or tiny defect that would be normal for pre-worn
jewelry. Assume that my items are in used condition. If there is a
major defect that would make a piece unwearable or undesirable which
does not show up in the pictures (such as a loose rattling stone) then I
will list it. Otherwise it is your responsibility to determine the
items condition based on the pictures and ask any questions about it's
condition prior to bidding. No claims of an item being "not as
described" unless it's condition is significantly different than what
is shown in the pictures, or it's weight or precious metal content is
not what was listed. I do not know the history of the items I sell:
rings may have been resized, chains may have been repaired, etc.
Packaging
and shipping: I usually do not have original boxes, packaging,
receipts, or documentation. I do have bubble wrap and my objective when
packaging is to have the item arrive safely at your house. I try to
ship within one postal business day of the time you place your order.
If I can't for some reason, I will message you and if you request to
cancel the sale I will do so no problem.
Photos:
Any defect or damage that is shown in the pictures is considered
divulged to the buyer and does not need to be additionally mentioned in
the description. Pictures of jewelry are highly magnified to show
detail. Please use gram weights and any additional given measurements
to determine size. Most pictures are taken with a flash to help show
detail. Although I do not alter any of my pictures, the color of some
stones and precious metals may look different under flash photography. I
do not guarantee that the color of any stones or precious metals will
be exactly the same under your lighting as it is in my pictures; if you
think the COLOR of a stone or metal looks different in person than it
does in my pictures you may certainly open a "just don't like it
return", but never a "not as described" as I'm clearly stating here the
colors are NOT guaranteed. Colors can look different even between
different phones and computer screens. When I list gold as rose, white,
or yellow it is only my opinion (there is no standard definition of how
much copper makes gold rose etc.) and I do not guarantee your opinion
will be the same. Please look at all pictures.
Descriptions:
Necklace and bracelet lengths given are from one end to the other where
the 2 sides come together: any overlap is not included (eg. clasp
"tounges that insert into the other side"). Ring and chain widths that
are given in mm are guaranteed to be within one whole mm of the
measurement given and no closer than that. Chain lengths given in
inches are guaranteed to be within 1/2 inch of the measurement given and
no closer than that. Ring sizes are guaranteed to be within 1/2 finger
size of the size given and no closer than that. When it comes to
precious stones, only whatever information is provided in the listings
is guaranteed. Significant and visible damage that detracts from the
beauty of, or compromises the integrity of a stone will be listed if it
is not visible in the pictures, but I DO NOT look for and list damage or
defects that need magnification to see! I put whatever stone
information I have in my listings so if stone or diamond grading
(color/clarity etc) is not specified in the listing then I do not have
it. If
a stone is listed as natural this does not imply that it has or has not
been treated, only that it is earth mined. If I have treatment information I will list it in the
item specifics otherwise the stone may or may not have been treated. When
I state "solid 14k gold" (or similar) in my listings I mean that the
metal is entirely 14k gold instead of cheap metal plated with gold. It
does not necessarily mean that the item is not hollow - some items such
as hoop earrings are typically hollow to keep their weight down.
Special requests and questions: Please pay and communicate with me only through the eBay system. Any
questions or requests regarding shipping or items for sale should be
made prior to, not after purchasing. If you ask a question about an
item and then purchase it without waiting for the answer I will assume
you decided the question was not important. I have been selling nothing
but high-end fine jewelry for a long time and I do not list information
that I do not deem to be reliable, so kindly do NOT ask me questions
like "how do you know this is real gold", or "how do you know this is a
real diamond." Such questions will not be answered. I always try to be
polite in my communication and request the same courtesy.
Blocked
list: I dislike blocking buyers from doing business with me but will
do so in the following situations: 1.)The buyer opens a "not as
described" return for an unreasonable or dishonest reason. 2.)The buyer
does not respect my right to set my own prices and/or decides to
"educate" me on what my items are worth. 3.)The buyer repeatedly sends
me lowball offers. 4.)The buyer is rude. I try to be courteous to all my
customers and expect the same in return. I
share my blocked list with other jewelry sellers on eBay. If you are
on my blocked list despite having never contacted or done business with
me before it is probably because you were blocked by one of these other
sellers. I'm sorry but in this case I can not remove you as this
defeats the whole purpose of sharing lists.