Repair Service
Details:
This listing
is for the REPAIR of your circuit board.
You send it to us, we repair it and send it back. The circuitry will be completely refurbished
with new components that are better and stronger than the originals.
Our Refurbishing Process:
When a
circuit board arrives it’s run through some initial testing. If your controller passes initial testing, we
will call you to discuss the symptoms you are experiencing and help you further
troubleshoot.
If your
controller fails initial testing, it goes through the repair process. The service team will replace any components
that have failed, any components that may have led to the failure, and any
components that may have been damaged by the failure. In addition, there are a few components that
get replaced on every repair that we do - to make the controller stronger than
it was originally.
When the
repair is complete, the circuit board will be put in a treadmill and tested for
full function prior to being shipped back – free of charge!
Warranty:
The repair
comes with a 1 year warranty which begins when the tracking number says it
arrives to you.
Warranty
claims (repair and shipping) will be completely covered by us, unless we find
that you have tampered with the repaired controller. All of our circuit
boards are marked inside and out, and the serial numbers are recorded. If
for any reason, the sticker is damaged, or the markings / serial numbers do not
match - the warranty will be void. If your
warranty is deemed void, we will ship the circuit board back to you at your
expense.
Key items:
You pay for shipping to us, we pay for shipping back to you.
Be sure to include your name and contact info in the box so we can identify it when it arrives.
We will message you when it arrives and send you tracking when the repair is complete.
Turnaround time in our shop is about 48 hours from the time we
receive it.
This may increase slightly during the peak season or if there is
excessive damage.
Please do not attempt to repair the circuit board on your own. You may damage the controller beyond the point of repair.
Free domestic shipping only.
This listing is for a repair service, NOT the purchase of a new controller.
Please send your repair / core to: