Michael Kors Women's Zebra Print Canvas Tote Bag is in great shape with a few smudged around the opening that are barely visible. No attempt was made to clean it. Item was in a storage unit bought at auction so we have no information other than what can be seen in the photos. We are happy to take additional photos or answer questions about them. As always with Team Haley Treasures, if there are any problems with your purchase, please let us know and we'll make it right ASAP! All shipments go out in 1 business day. For orders with payments made by noon we ship SAME day - as long as the post office is open. :) Team Haley Treasures - "You never know what you'll find!"