ITEM

Brand new beautiful Arabic pendant necklace. Quality metal with real gold plating and blue enamel. Decorated with quality crystals.

High quality and beautiful design!

Pendant Size: 3.5cm*6.0cm

Material: Copper with gold plating, crystals, enamel.

Chain Length: 45cm or 60cm

SHIPPING

Please see our table for a rough guide of our average shipping times. Average shipping times are around 15-30 working days however shorter and longer times could apply depending on your country.

COUNTRY	DELIVERY TIME
	Working days (excluding weekends)	5-7	8-13	14-16	17-20	21-25	>25
	Working days + Saturdays and Sundays	5-9	10-15	16-18	19-21	22-30	>30
US	Rate that item arrived	5.1%	50.1%	29.6%	10.5%	4.7%	Refund
UK	Rate that item arrived	9.9%	63.2%	19.1%	3.4%	4.4%	Refund
Australia	Rate that item arrived	21.4%	50%	14.3%	7.2%	7.1%	Refund
France	Rate that item arrived	10.5%	28.6%	43.8%	10.1%	7.0%	Refund
Germany	Rate that item arrived	11%	22.2%	30.3%	20.9%	15.5%	Refund
Canada	Rate that item arrived	2%	47.1%	31.4%	17.6%	3.9%	Refund
Spain	Rate that item arrived	3.5%	25%	47.9%	12.9%	10.7%	Refund
Brazil	Rate that item arrived	0%	1.5%	3.5%	10%	28.1%	Refund
South Africa	Rate that item arrived	0%	1.5%	3.5%	10%	28.1%	Refund

If you have not received your order after the estimated times, please contact us and we will arrange for your item to either be re-sent to you or alternatively provide you with a refund.

-Due to varied postal systems, rare problems can arise such as slow / lost/ or damaged items in the mail. If you receive your item and it is damaged please contact us and we can organise a replacement or a refund.

We do not give a tracking number for orders.

If you wish to have a tracking number with your order, please contact us first before making your purchase as this may require additional fees.

For Express Post please contact us prior to making your purchase so we can advise of the price and other details.

PAYMENT

We except bank deposit or paypal payments.

Please make your payment in 3 days or contact us if you require more time in making payment. Non payment on items automatically opens a non payer dispute by ebay after 7 days and will leave a strike on your account so please only purchase if you intend on paying.

RETURNS

EXCHANGE: We except exchanges, however the buyer is responsible for return shipping charges (Please check all size charts/measurements/descriptions properly before buying). Please contact us within 7 days of receiving your item to organise your exchange. We require all returned items to be in their original, unused condition. If we receive them in a used or damaged state we reserve the right to withhold the refund as it cannot be sold again.

REFUND: We do not refund for change or mind purchases or ordering the wrong size.

If there is a problem with your item, we will either re-send your item or refund you (please contact us to discuss your concern).

We are very reasonable people, please feel free to contact us about any concern you have and we are sure we will be able to reach a decision that is fair for everyone.

CONTACT

We endeavour to respond to all enquires within 48 hours. Please contact us regarding any question or concern you may have and we will be happy to help in any way possible.

ABOUT US

We are a 100% Australian owned company. We operate and ship all orders from our warehouse in Hong Kong, therefore even Australian orders are subject to international shipping times.

FEEDBACK

Please leave us 100% positive feedback and full 5 star ratings after you receive your items. If you are not happy about your purchase in any way, please contact us prior to leaving neutral or negative feedback, this gives us a chance to help rectify any problem and leave you with a positive experience.