Payment
- We accept Paypal, Visa, MasterCard, Discover, and American Express
- Sales tax will be applied to all orders shipped to the state of Washington.
Shipping
- We ship by FedEx, UPS, USPS, and regional freight/LTL carriers.
- Free shipping, if offered, is to locations within the contiguous 48 states ONLY; please message us for shipping to Alaska, Hawaii, or Puerto Rico.
- No shipping to APO, FPO, or PO Boxes
Freight
- Residential delivery/lift gate service fees are an additional $95; please let us know if you need this service at check out.
- We verify addresses for residential or business delivery.
- We also offer pickup at the nearest freight terminal; please message before purchase to make sure we can offer this.
- Customer must pay any additional shipping costs/redelivery fees if not specified beforehand.
- Receiver must be 18+ for signature.
- Phone number must be provided so freight company can contact you for delivery.
- Use of freight forward business/company will void all warranties.
AR1 AUTO PARTS will ship the part to the address provided, however our policy about forwarded packages is that once the item leaves the United States, returns/warranties/or refunds are no longer valid. This means that if the part is not the correct part, does not work properly, or becomes damaged in any way due to the length of transit time, we will not cover it under our return or warranty policies. We will also not refund any additional costs of shipping due to forwarded items.
Warranty & Returns
- Standard 30-day warranty on all parts from the day of receipt.
- If you notice that an item is delivered and is broken please message us and send us a picture so we can take the next step in helping you.
Please read this carefully. If your purchase is covered under a warranty, we'll do our best to help you as quickly as possible.
- Non-Performance Engines: Are covered with a 90 day start up warranty that begins on the date the engine is received.
- Performance Engines (i.e. turbocharged, supercharged, VTEC VVTI VVL MIVEC, etc.): Are covered with a 30 day startup warranty that begins on the date the engine is received.
- Rotary/Diesel Engines: ARE NOT COVERED UNDER WARRANTY.
- Transmissions: Are covered with a 30/90 day startup warranty against defective internals only.
Our warranties above include: Internal parts of the engine block, head(s), and transmission. In the event of a defective engine block, head, or transmission, AR1 Auto Parts will either replace or fix the defective part only, at our discretion. We will NOT cover any Labor Cost incurred.
Our warranties above DO NOT include: Exterior engine/transmission and related parts such as clutches, flywheel, flex plates, distributors, coil packs, ignitors, alternators, a/c pumps, power steering pumps oil/water pumps, solenoids, sensors, seals, valve covers, oil pans, manifolds, fuel system, etc, and torque converters if provided.
If you have any questions please message us. If you are unhappy with the item or have any issues PLEASE message us so we can find the best solution to resolving your issue.
PLEASE DO NOT CALL OUR OFFICE FOR RETURNS OR PURCHASES! OUR EBAY DEPARTMENT IS DIFFERENT THAN OUR NORMAL SALES OR ACCOUNTING DEPARTMENT AND YOU WILL NOT GET ANY ANSWERS FROM THEM. ALL QUESTIONS, PURCHASES, AND RETURNS MUST BE DONE THOUGH EBAY.
Please verify fitment independently prior to purchase, as the information in the "compatibility" section above is generated by eBay Motors and not from us. If you have questions or concerns about fitment, please contact us prior to purchase.
Definitions
This listing may use ARA damage codes, including the following:
- Body Part Grading
- A = 1 or less units of damage
B = 2 or less units of damage but more than 1
C = more than 2 units of damage - Mechanical Part Grading
- A = Less than or equal to 60k miles, or greater than 60k miles but less than or equal to 200k miles and less than or equal to 15k miles per year
B = Greater than 60k miles and less than or equal to 200k miles but greater than 15k miles per year
C = Greater than 200k miles - Damage Unit Types
- cc = Credit Card size units
Blank = Unknown damage unit - Part Grade Abbreviations
- AFT = New Aftermarket body part
Downgrade = Recycler choose to downgrade the part based on damage not reflected in the grading algorithm
Contact Us
If you have any questions regarding an eBay item, please CONTACT US via eBay messaging before you make the purchase.
Please verify fitment independently prior to purchase, as the information in the "compatibility" section above is generated by eBay Motors and not from us. If you have questions or concerns about fitment, please contact us prior to purchase.
After you have received your product in satisfactory condition, please leave us positive feedback. If there is a problem with your purchase, do not leave neutral or negative feedback: CONTACT US so that we can help you to resolve your issue to your satisfaction.