If you have any questions about or issues with your order, please reach out to us and we'll figure out a solution. If you have any questions in regards to an item or you want additional pictures feel free to message us at any time. Our typical response time is within 1-business day.
Condition:
We try our absolute best to show any and all wear in our photos so please make sure to use your best judgement when purchasing an item from our store. Individual card/sticker conditions are based off of eBay's TCG condition guidelines so make sure to read that to get a better understanding of the difference in conditions. If an item has quantity, you will receive an item of equal or better condition.
Shipping:
We have a 1-Business Day handling time so everything ordered after 12:00 am will be shipped out the following day. If an item is purchased between Friday 12:00 am and Sunday 11:59 pm, it will be shipped out on Monday. This may vary depending on Federal Holidays or if our store is on away mode.
Multiple card orders of up to 9 cards or a total of $50 (no singles over $20) will be shipped via eBay's TCG standard shipping service. Orders with more than 9 cards or a total of over $50 will be shipped via USPS Ground Advantage.
All figures, toys, statues, and Funkos are wrapped in bubble wrap or packing paper and shipped via USPS Ground Advantage or USPS Priority Mail. Funko Pops over $30 will be shipped in a pop protector. Please Do Not request a pop protector as we will not provide one. Lego minifigures are placed inside plastic baggies and will be shipped via USPS Ground Advantage.
Kayou Binders (up to 20% off 4+)
Kayou Sleeves (up to 25% off 4+)
Bearbrick Sealed Blind Boxes (up to 30% off 4+)
Auctions: We will begin putting up auctions so make sure to keep an eye out for them! If you happen to win one of our auctions, please pay within the respected timeframe (before the 4th day as it will cancel when it hits it) to avoid any penalties. We will block buyers at our discretion from purchasing from our store if an auction isn't paid for.
Kayou:
Please Note that Kayou sealed products may arrive cosmetically damaged however the contents inside will be undamaged. Also Note that Naruto Kayou singles with "T4W3, T2W1, Youth Scroll, etc." in the title represents where the card was first introduced. Some cards can be pulled in multiple ways and some cards are limited and can no longer be pulled.