Dispatch
I have 3 working days dispatch time due to working, but if I can post
your parcel quicker then I will.
Domestic Postage & Packaging
I use recycled boxes for packaging and newspaper (mainly) for filler.
The P&P price is not just for postage cost but also for the packing I have
to purchase ie tape, paper, ink etc
International Postage
I use eBay's Global Shipping Program to ship overseas. These charges are
set by eBay themselves and are non-negotiable. The charges include a fully
tracked and insured service by Ebay and not by me.
Returns
I offer a 30 day return policy on all items. Return postage is paid for
by the customer for change of mind/didn't like returns. Any refunds will
be issued no longer than two days after the item has been delivered back to me
and inspected. All returns must be initiated by opening up an eBay return case.
Customer Service
I am happy to provide after-sales help & support for my products so
please do get in touch. If you have a problem with your purchase please
give me the chance to rectify it and make things right before leaving any eBay
feedback. I will always return any positive feedback left.