PAIRING INSTRUCTIONS:
Please follow the following step correctly to put the device into "pairing mode"
- press the power button once (power light green and bluetooth light flashes Blue)

- press Bluetooth button once(it will be following with a female voice spoken out "Bluetooth pairing")

 check the destination device, it will then be able to scan for it) 

. If not passing this primitive step, you won't be able to connect it to any devices even turning it on. This is applied to all of Sony Bluetooth electronic devices which are not similar to other brands.

Return Policy:

Our 100% Satisfaction Guarantee promises that our products have been tested and fully work. We accept 30 days return. In case of return,Items just need to be in their original condition and packaging as received and can be returned within 30 days of purchasing. We will apply a 20% restocking fee for returns if there were no issues with the item or if you changed your mind or didn't like them. If ever any questions please be fair and contact us first before leaving feedback, opening a case or requesting a return. we will do our absolute best to resolve. JUST GIVE US A CHANCE.If the item is defective, non working, or does not match description, please contact us for an easy return.