Shipped with USPS Priority Mail 2-5 Day
All orders are shipped out on MONDAYS and TUESDAYS
(all fish ordered after 12 PM PDT Tuesday will be shipped the following week)
Due to the stress of shipping, when fish arrive, they may appear duller in color and
may not eat for a few days, but with care and love, they will recover to their vibrant selves.
Unfortunately, we can not hold accountability for small injuries or damages to fish
that resulted from shipping (unless fish is dead).
Once we ship our fish, they will be out of our hands.
We provide the tracking information after shipment, so please be at home
and prepared to receive your package when in arrives.
Due to our history of online scammers trying to get free fish,
we will need CLEAR AND CLOSE UP pictures
of the dead fish in its original packaging
and also a few CLEAR AND CLOSE UP pictures
of the fish out of the bag in a container/paper towel
sent to us via Ebay message within 2 Hours of receipt.
You will receive a full refund of only the fish
minus the shipping costs OR a replacement fish.