Pairing Instructions
Please follow the below steps to pair your replacement:
3. Remove cable, open lid, press and hold the reset button located on the back of the case until the light flashes white.
If a setup animation does not appear after 10 seconds, charge for 2-3 hours and try again.Shipping & Returns
Shipping
All orders are processed and shipped out within 1-2 business days. We offer both standard and expedited shipping methods. Standard shipping usually takes 4-5 business days and expedited shipping takes 2-3 business days. If you are in urgent need of a replacement, we recommend going with the expedited method. Item will arrive in a padded envelope with printed pairing instructions. You'll have your set back together in no time!
Returns
Returns are simple. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. Visit our returns page here for additional information.