*PLEASE READ*
We
use Canada post as our shipping service. It is the cheapest way to get
your item to you. Since we are not located in a major urban center, the
delivery standards are a little different from what their website
advertises. For our Canadian and USA customers, please expect 7 to 14
days from the time your item is shipped. International customers,
please expect 2 to 3 weeks, depending on your location.
Our handling time is 5 business days after receiving cleared payment,
mostly for our international customers. For our Canadians and US
customers, we usually ship within 2 business days of receiving cleared
payment.
There is no handling fee and we do not add any other amount to your shipping cost.
Please keep this in mind when leaving your feedback. Judge us on our handling time, our item of course but not on the time it takes for the postal service to get your item to you.
We do accept returns if you change your mind about our product but you are responsible to pay to ship the item back and any custom fees will be deducted from your refund.
We always give you the true dimensions of our tonewood but when we list with a specific template, please do not plan to use it for a bigger guitar as there might be imperfections outside of that template.
Thank you.