If you have any inquiries, please contact us through the eBay message system, and we will aim to provide a response within 24 hours.

Thank you for choosing our products. We are dedicated to providing exceptional customer service and are excited to assist you with any questions or concerns you may have.

Return Policy: You have up to 30 days to return eligible items. Please make sure the item is unused, in its original packaging, and in the same condition as when you received it.

Return Procedure: To initiate a return, please contact our customer service team and provide the necessary details, including the order number, reason for return, and any supporting documentation (such as photos or videos, if applicable).

Return Shipping: The cost of return shipping will be your responsibility, unless the return is due to a defect or an error on our part. We recommend using a reliable shipping method with tracking to ensure the item is safely returned.

Refund Process: Refunds will be issued through the original payment method. Please allow up to one business day for the refund to be reflected in your account.

Damaged or Defective Items: If you received a damaged or faulty item, please notify us immediately. We may require additional information or evidence to facilitate the return or exchange process.

Once payment is received, we will promptly ship the item within 5 days, excluding weekends and public holidays.

The estimated delivery time is 8-16 business days for the US, but for certain European and South American countries, it may take up to 8 weeks due to strict customs inspections. We offer shipping worldwide.

The shipping fee covers packing, warehousing, distribution, order handling, and processing expenses.

Please be aware that in some countries, specific items may be subject to customs duty or tax. Any associated charges are the buyer's responsibility.

Please note that our prices do not include customs duty or tax, and we cannot be held responsible for any incurred charges.