1. We are committed to give you the best customer service possible. If for any reason you are dissatisfied with a purchase, please contact us and we'll assist you with a prompt solution. We'd like to settle any problem in a friendly manner. 2. We want to make sure you are happy with our item. If for any reason you wish to return the item, contact us within 7 days from the delivery date and we will give you a full refund or exchange. All of our warranty is for 7-day period from the date you receive the item. Only unused, undamaged and original condition item can be qualified for a return. Buyer is responsible for return shipping fee. Please contact us BEFORE sending out your return. 3. Our guarantee: DOA means the item will not turn on, power up, or run self-test. We guarantee everything against DOA unless the item description states the item is "untested", "non-working", "for parts" or other term that would indicate the item should not be expected to work. Our guarantee is for repair, replacement or refund at our discretion. Buyer is responsible for all return shipping cost. Check our feedback, we are easy and fair to work with, but claims for DOA must be made within 7 days of receiving auction item. Payment must be made within 3 days or this item will be relisted. |