Planet BluRay Satisfaction Guarantee:

1. Authenticity Guarantee: We believe in responsible sourcing practices, working closely with trusted suppliers and manufacturers who share our commitment to quality. Our team carefully selects products from reputable sources, ensuring that they meet our stringent standards for quality.

2. Quality Control: Before any product enters our inventory, it goes through a rigorous quality control process. Our team inspects each item to ensure that it meets our specifications and is free from any defects or damage. A CDCheck report can be requested for any used physical media items. 

3. Cleaning and Sanitization: Our dedicated staff follows industry best practices to sanitize and clean products, removing any dirt, dust, or contaminants that may have accumulated during the sourcing or transportation process. This ensures that the items you receive are ready for immediate use.

4. Shipping Packaging: Orders are shipped within one business day, orders with 3 or more items qualify for free shipping. Our packaging materials are selected to safeguard the items during transit.