FREE SHIPPING
Standard (7-10 business days) is FREE every day.

Please allow 1-2 additional business days for delivery to AK, HI, and all U.S. Terr. and APO/FPO addresses.
We apologize, but we are currently unable to ship internationally.

Please note:  

• For orders placed before 9:00 a.m. CT we will try to ship the same day depending on overall order volumes; orders placed after 9:00 a.m. will be shipped the next business day.
• Orders placed after 9:00 a.m. CT on Friday will not be shipped out until the following Monday.
  
  

We Gladly Accept Payments via PayPal. Unfortunately, we cannot accept payments from international PayPal accounts.

• Unfortunately, we do not accept e-checks through PayPal. This means that you must use a credit card as your funding source in your PayPal account, NOT your bank account.
• We also do not accept payments from international PayPal accounts. Your PayPal account must be a U.S. based account.

We want to make sure you're 100% satisfied with your purchase! If, by chance, a product needs to be returned to us it must be in the condition you received them (unworn) and in the original box and/or packaging within 60 days. A refund for returns will be made promptly upon receipt of the item. Shipping and processing charges are non-refundable. We do not accept COD´s and any item sent "Return To Sender" is not usually received.

Return/Exchange On Your Own

1. Complete and enclose the RETURN FORM located on the back of your PACKING SLIP and indicate whether the item is a return or an exchange.

2. You'll find your Return Label printed on the front of your PACKING SLIP. Attach it to your package for the quick and easy shipment and processing of your return or exchange.

3. No postage is required up front, instead $6.95 will automatically be deducted from your refund.

4. Give your package to your postal carrier or drop it off at any post office or FedEx location.

5. You can track your return package at www.usps.com using the tracking number at the bottom of the Return Label.

Welcome to ShoeMall! We're the top online source for men's and women's footwear. Whether your tastes run toward glittering stilettos or classic, comfortable walking shoes, and whether your needs vary from tough steel-toe work boots to the latest trends in street shoes, ShoeMall has exactly what you're looking for, and maybe even a few things you haven't even thought of yet!

ShoeMall isn't just a website. We have more than 100 years of experience in the footwear industry, and we know how to appreciate and relate to our customers on a personal, one-to-one basis. When you give us a call, you'll talk to one of our friendly, knowledgeable Customer Service Representatives, not an automated voice system that has you entering a bunch of numbers.

If you have a question, you can submit it through the 'Ask a Question' link below or call us toll-free at 1-800-704-5478. Our Customer Service Representatives are available seven days a week from 6:00 a.m. to midnight (central time).

Many of your Frequently Asked Questions can be answered on our FAQ page in our Ebay Store. Click here to visit!