We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Shipping | FedEx or DHL Please allow 10 business days from receiving payment to delivery. Items will be shipped from Japan and can be tracked with a tracking number. Sometimes my account is set to US location due to eBay error. However, please note that my location is Japan. |
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Cancellations & Returns | Cancellations or returns are only permitted if the item has a noticeable issue that was not disclosed in the listing description. In such cases, please inform us within 3 days of receiving the item. The buyer is responsible for all shipping costs and any charges incurred when returning products. All returned items must be in their original packaging and in a condition suitable for resale. |
International Buyers - Please Note: | Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. |
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