Thermaltake Poseidon ZX- Mechanical Gaming Keyboard- Blue Switch

Payment

• All purchases require immediate payment.
• Taxes are collected by eBay and remits sales tax on behalf of sellers.

Shipping

• We process all orders within 1 business day
• SHIPS IN THE USA ONLY; International shipping is available via eBay Global Shipping Program
• We ship to confirmed address provided on the order only
• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States
• You will receive tracking information (if available) within a day of shipment
• ITEM WILL BE SHIPPED VIA FEDEX GROUND OR UPS PRIORITY
• Sorry we don't ship to APO/FPO unless shipping is paid by customer
• **IT IS the buyer's responsibility to provide a CORRECT and SECURE shipping address
• **Packages over $200 might require signature upon delivery

Returns

• We offer a 30 days return policy after you have received the item unless stated otherwise.
• Buyer pays return shipping if item is not defective
• Return must be in 100% brand new unopened condition (sealed original manufacturer packaging or in the same condition as received)
• Must contact us to obtain a Return Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement
• Product cannot be returned without a RMA number
• Original shipping and handling fee is non-refundable even on "free shipping" items

Customer Support

• Please contact us using eBay messages
• We always reply to messages promptly

Feedback

• Our goal is to make every customer 100% satisfied with their order. When you receive your order take a minute to leave us positive feedback at eBay
• Please do not simply leave a neutral/negative feedback if you had an issue with an item. If you are not satisfied, please let us know before leaving feedback
• Please send us a message through eBay and let us know how we can earn your satisfaction!