Wecome To Fionajewels

SHIPPING POLICY :
Handling time is the same as stated 15-21 days. International shipments are usually delivered within 2 to 3 weeks, depending on the time taken to clear customs. We are not responsible for any delays due to customs. Kindly provide complete and updated address for smooth shipping
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyers responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

RETURN POLICY :
We accept returns only if there is any manufacturing defect or in-transit damage.
14 days return is accepted from the day of delivery.
Refund amount is based on product unit price. Shipping and handling charges are not refundable.
Please remember to contact us first before sending any item back.
For incomplete address or address not updated in the system we are not liable for any return.
If in any circumstances, the buyer is returning the product, the courier charges would be born by the buyer.
Returns and refund policy will not be applicable in any customized order.

CUSTOMIZATION & ORDERS :  
We customize jewelry as per your requirement. Special discounts are offered for bulk purchase. any earring you want, we just need photos and description for it.

SPECIAL CARE :
The White/Yellow/Rose/Black Gold Plating on this item can be effected by many elements. We advise removing this product when being exposed to any type of substance or chemical. This includes, but not limited to: perfume, hairspray, water, lotions, cleaning products, etc.

NOTE :
Due to the optical properties of camera, metals and as well as differences in monitors,the object photo may not be as beautiful as the "live" Versions.
therefore apparent flaws at this magnification are either, not visible with the unaided eye or are photographic artifact. We will make every effort to reveal the item's imperfections, if any in the Description.

TERMS & SALE :
We want to ensure that you are completely satisfied with your purchase. If not, then please let us know before leaving any feedback and allow us to work with you to completely resolve any issues that you might be facing.

BUYER FEEDBACK :
Do remember to give us 5 star rating(*****) if you are satisfied with our product & service
If you have any queries about the product/service expect a reply within 48 hrs.
Please do not leave negative and neutral feedback instead contact us first. We will try our best to help you.
In case if you are not satisfied with your purchase, please give us a chance to resolve the issue.
We believe in maintaining long term relationship with our each customer. So, Your feedback is very important for us.

CANCELLATION POLICY :
Orders will only be cancel within 2 days after making payment. Then cancellation will not be processed in any conditions.

CONTACT US :
Feel free to contact us for any queries about our products through "ASK SELLER A QUESTION"

Thanks Visit Again !!