UPDATED: 05/07/2024
Please note that the items available for sale on this store are donated goods for charity that are managed by a third party. They are not from return pallets as commonly seen on the internet. Approximately 99% of the items received are donated as new ex-stock, liquidated stock, or overstock, and are sold at discounted prices.
Our mission is to reduce waste by offering services to resell excess stock, giving retail items a second chance.
All items on this store are donated goods, and all transactions are zero-rated for VAT, so VAT cannot be recovered.
We do our best to check all items before listing them, including breaking seals when necessary. However, in some cases, it is possible to miss something, as the items are shipped to us in bulk, and damage or loss can occur. We are constantly working to improve our quality control.
If you encounter any issues, please work with us. Our standard policy is to offer free returns for goods not as described.
Please note that all items have their serial numbers recorded, and photos are taken, which will be checked upon return.
Unfortunately, we have noticed an increase in people taking advantage of our goodwill. Therefore, with 20 years of experience, if individuals are found to be abusing the system, they will be reported and banned from buying from all of our stores.
Trading IK and Excess IT Solutions are disclosed agents for In Kind Direct, a charity associated with Prince Charles (charity number 1052679). Additionally, Excess IT Solutions runs three other eBay stores: eistelford, eisclearance, and eis parts.
The goods sold on this eBay store are on behalf of In Kind Direct and are registered as VAT zero-rated (VAT Number GB100108592). Zero-rated invoices are available upon request.
These auctions are managed by Excess IT Solutions LTD (EIS) at Halesfield, Telford. The items are being sold on behalf of In Kind Direct, a registered charity.
