PAYMENT:
Payments must be made within 48 hours of the auction ending. Please note that for online transactions we
COLLECTION:
If you would rather collect items yourself, we're open Monday to Friday 09:30-4:00. Our collections address is-
Bury Hospice Donations Centre
Unit 13 Dale Industrial Estate
Radcliffe
Manchester
M26 1AD
Please let us know when you'll be collecting and bring proof of your purchase in order to help us locate your item more efficiently.
RETURNS / CANCELLATIONS:
FEEDBACK / QUESTIONS / CONTACT US:
As a responsible and trusted charity seller, we will always try our best to resolve any problems you may have encountered as quickly as possible. If you are not entirely satisfied with your item for any reason, please contact us immediately, and we will work with you to find a satisfactory solution.
However, we are mainly staffed by volunteers, so we are not always available at all times of the day. So please be patient, we will answer your questions as soon as we possibly can.
Please do not leave us Negative or Neutral feedback before you contact us for a solution.
Similarly, if you have a general question about any item we are selling, please contact us through eBay messages and we will get back to you as soon as we possibly can.