Payment
We accept PayPal/VISA/GOOGle Pay/Apple Pay payment and etc. Payment must be made within 10-15 days after placing the order. All non-paying buyers will receive an unpaid case. This is ebay rule, hope you understand! Thanks!
Shipping
Our stock all ships from our USA warehouses.
All orders will ship within 2-3 business days of your payment being processed.
Returns
All unreasonable returns are not acceptable. If you have any problems, please contact us for a solution. Please make sure you read all details before order.
We do not accept returns if the doll has been used.
If you return the product because you don’t like it, we will not bear the return shipping cost, please understand, thank you
If the item is damaged or defective on arrival, the buyer can either requests a refund or replacement, and postage will be paid by us, meanwhile, the item must be returned in original packaging unopened condition. If there is a problem, please provide clear pictures of the package [Box] and shipping label and item for our records.
Contact Us
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback so that we can satisfactorily address your concerns.
As you know it is impossible to address issues if we do not know about them!We will reply to you in 24 hours on business days, please note the time difference.
If you are satisfied with our products and service, please leave us positive feedback. We'd appreciate it very much.