▣ Payment
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- We accept PayPal
only.
- PayPal is the best and only
acceptable payment option for buying our product.
- We require payment within 5 days
of purchase.
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▣ Shipping
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- All purchased items
from our listings will be shipped from South Korea through Korea Post.
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- Additional fees may be
changed on EMS delivery services
- Please be considerate before
making decisions on items.
- The average time for shipping
can be changed depending on county’s custom.
- We offer FEDEX DHL UPS Service
as wall. If you want, please contact us. (Extra shipping cost happen)
- Delivery time depends on
destination and other factors, some country may take 5 to 10 days more.
- We are not responsible for carrier transit time. This
information is provided by the carrier and excludes weekends and holidays.
- We cannot ship on weekends
and do not process your order on Saturday, Sunday or holiday. (Allow an additional 1 to 2 business days
for weekend orders.)
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▣ Return
& Exchange Policies
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- In case you found
a defect or damage on the purchase, we will exchange or refund it.
- Item must be returned within
14days of purchase in original, unused condition (including all packaging, tags
and all accessories).
- Before you return items, you
must first notify us by email or message within
7days of delivery for return.
- If item is broken, buyer should offer proof of broken item by email and
photos.
-You will receive a refund for the
cost of the merchandise less all shipping costs after 5 processing days after
returned items arrived.
- Return and refund are not
acceptable for items in compatibility reason.
- Please be reminded that you
would be responsible for the postage for returning the item.
- eBay fee will be deducted from the refund amount if customer does not
complete a mutual cancel with eBay.
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▣ Tax
& Customs
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- Import duties, Taxes
and any other cost are not included in item price or shipping
costs and are the
buyer’s responsibility. Check with your country’s customs office to determine
import costs prior to bidding and buying.
- If you have any message for
custom clearance, please leave a note when you order.
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▣ Feedback
& Customer Service
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- We will leave
positive feedback after receiving the payment
- We are willing to respond to
your inquiry
- If you have a question or
comments, Feel free to contact us.
- It is the fastest way to settle
your concern or issues
- We are dedicated to our
customers and feel you should receive the personal attention you deserve.
- If you feel uncomfortable with
our service, not deserving to receive below 5-star rating in any of four
criteria, we would appreciate if you contact us immediately and we will fix
it.
- We would greatly
appreciate that you leave us
a Positive Feedback 5 Start!
Thank you for your help. It will help
our business a lot. We promise that we will continuously supply best products and services with
competitive prices!
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▣ Contact
Us
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- Our office hours
are 9:00
A.M to 17:00 P.M (GMT +9) of Monday to Friday.
- Our office is closed on weekend and
public holidays in South Korea
(Republic of Korea).
- But at any time you can send an email or eBay message us for
any question. We will reply within
two business days. Reply might be delayed during holiday and weekend.
- We apologize for the late reply during the holidays.
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