We accept the following payment methods:
1. PayPal
2. Credit Cards can be taken by phone, please contact us before purchase.
3. 9% for those billing/shipping addresses in California.
4. An 5% additional charge will be apply on American Express users.
1. We use FedEx and USPS as our freight, and will provide tracking number at customer request Due to the Ebay system.
2. If your order does not qualify for free FedEx ground shipping, please contact us for a quote.
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Service
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Locations
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FEDEX
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US. lower 48 states with physical address
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Additional shipping cost required
base on weight and location
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Hawaii, Alaska, Puerto Rico, Guam,
Virgin Island, APO or FPO
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USPS
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International shipments ( less or equal 70 lbs)
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FedEx ONLY |
International shipments ( over 70 lbs)
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4. If you need a quote for international shipping services please contact us. International customers are responsible for any and all taxes, duties, or other additional fees associated with the delivery. If you have any question regarding why you are being charged this fee, please refer to your government official website.
5. All shipping options include tracking and insurance.
Return Policy
1. Taking apart or alter any part of the unit without manufacture authorization will void the warranty.
2. Only brand new turbocharger (sold as full retail price) has covered under Ebay return and exchange policy. Rebuild turbochargers, cartridges and other accessory parts don?t come with warranty. Refund is only available when item is returned in brand new condition and within 30 days of purchase. All other claims will be exchanged.
3. Shipping charges is not refundable in any circumstances. For products qualified for free shipping service, we will deducted the orginal shipping cost from your total refund.
4. All non-defective returns are subject up to 25% of restocking fee.($50 minimum)
5. Please contact us before return.
Damaged Shipments
The customer must file a claim with the shipping company if goods arrive in a damaged condition. The customer must also notify VLracing with pertinent information.
Limitations on Warranty
The Limited Warranty does not apply to any parts:
(a) For which no fault is found;
(b) That have been modified in any manner not specifically approved by VLracing;
(c) For which an inspection indicates that reasonable and proper installation and/or preventative care and maintenance has not occurred;
(d) That have been subject to damage attributable to or caused by misuse, abuse or vandalism; mishandling, improper shipping or other transit related damage; foreign object entry; any part not supplied by us.
VLracing expressly disclaims any and all warranties relative to the foregoing circumstances. Including without limitation, damage to or loss of property other than for Turbocharger Products; damages incurred in installation, repair or replacement; lost profits, revenue or opportunity; loss of use; losses resulting from or related to downtime of Turbocharger Products; the cost of replacement transportation, power, or compression; the cost of substitute products; or claims of third parties for such damages, howsoever caused, and whether based on warranty, contract, and/or tort (including negligence, strict liability or otherwise).
Details on the warranty and return policy, please take the initiative to consult our company, our company reserves the final interpretation.
If you have any question or concern please feel free to contact us by sending a message via eBay, or sending an email to contact us, so that we can resolve all the issues or problems that may arise during our transactions.
Business Hours: Monday to Friday, 8:00 AM to 5:00 PM (USA Pacific Standard Time)
