how to process return ?

1：contact seller first
2: send images : outer package & scan label & item itself & with complete accessories etc
necessary condition  
rule A: item with original package in unused condition .
rule B: outer package without any damage.

3: get the return label for return 

4: item delivered -payment repay 
（Returns or exchanges will be subject to a 15% restocking fee of the original item purchased plus cost of 
return shipping and replacement shipping. 
Exchanges due to shipping errors by will not be subject to a restocking fee or shipping charges）

Priority：
in the condition o the below reasons.the shipping cost will be undertake by buyers 
1: order accidently
2: find better price 
3: change  mind 

kindly note：
accessory missing/ quality issue/ shipping damage.etc 
please contact us for good solution first instead of opening return dispute.

5 Year Warranty

The stated warranty term applies only to the above parts purchased from Zoncar.  

aa-autoparts holds no responsibility for labor costs or installation fees.  Shipping fees are not included in the execution of warranty claims. 

aa-autoparts warranties the above mentioned products to be free from defects in material and workmanship for a 90 days period from the date the customer receives the item.

aa-autoparts will replace any of the above parts should that part be deemed defective by aa-autoparts.

This expressed warranty covers only the aforementioned items, their internal parts, seals, O-rings, and gaskets.

ABUSE, IMPROPER  INSTALLATION, PARTS ADDED PERIPHERALLY, and ROAD CONDITIONS are specifically NOT covered by the warranty agreement.

BENT SHAFTS, TIE RODS, and HOUSINGS are specifically NOT covered by warranty.  

This warranty covers ONLY the part purchased from aa-autoparts.

aa-autoparts assumes or accepts NO responsibility for any expenses incurred for the removal or re-installation of the purchased part.  There is no expressed or implied warranty for any labor performed.  Labor costs are solely the responsibility of the purchaser of the above mentioned parts.  The original purchaser of the part will be the only party to which this warranty applies.  There is no stipulation of warranty to anyone but the original purchaser.   Anyone attempting to execute this warranty that is not the original purchaser of the product will cause the warranty to immediately VOID.

Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser must return the defective part to aa-autoparts with a prepaid shipping label which will be used to provide the purchaser the replacement part.

aa-autoparts assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part.

This stated warranty is limited to one replacement part per lifetime and is non-transferable under any circumstances.

aa-autoparts, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the prepaid shipping label provided by the purchaser.

For any aa-autoparts warranty claims requesting cross shipping (aa-autoparts ships replacement part while awaiting alleged defective part to be received), the purchaser is obligated to providing a prepaid shipping label to the shipping location and provide a 100% deposit based upon the retail cost of the item.  

THE LIMITED WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND DETROIT AXLE ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.

This warranty gives you specific rights, and you may also have other rights which vary from state to state. In addition, some states do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, limitations as to these matters contained herein may not apply to you.

aa-autoparts warrants to the original purchaser that each remanufactured or new auto part sold by Zoncar shall be free, under normal use, from any defects in material and/or workmanship, subject to the following terms and conditions:

DEFINITIONS:

AUTO PART: As used herein, the term auto part shall mean: a remanufactured or new auto part supplied by Zoncar.

TERMS:

In the case of a drive axle or rack & pinion auto part, the boot/tie rods are not warranted due to road hazard.

STANDARDS: Subject to limitations contained herein, Zoncar at its option, shall repair or replace the auto part within the warranty term subject to aa-autoparts approval, without charge to the owner/user.

LIMITATIONS: This warranty applies only to the auto part supplied by aa-autoparts. This warranty shall not apply to, or include any of the following:

1. Repair or replacement required as a result of any accident, misuse, road hazard, tampering or disassembly.

2. Any aa-autoparts auto part used for competition or related purposes.

3. Any aa-autoparts auto part used on an off-road or fleet vehicle.

4. Any aa-autoparts auto part which has been repaired or remodeled by any person other than an authorized installer, or to which any device or accessory not conforming to O.E.M. specifications have been installed.

5. Any aa-autoparts auto part on which the periodic maintenance services required by the original manufacturer have not been performed.

6. Any aa-autoparts auto part failing as a result of failure to replace a different faulty component or failure to flush the power steering system thoroughly before installation.

7. Warranty shall not apply to ANY repairs and/or replacements not authorized by aa-autoparts.

LIMITED LIABILITY:

aa-autoparts under this warranty is limited liability solely to the repair or replacement of the defective parts.

aa-autoparts shall not be liable for any incidental, special, consequential, or exemplary damages, or for any service not expressly provided for herein, relating to or arising from Zoncar products.

Examples of excluded charges are labor time for alignment, fluids, and rental car reimbursement.

LIMITED WARRANTY:

This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability, of fitness for a particular purpose, on the part of aa-autoparts, or the dealer installing the Zoncar product. No dealer, nor any agent or employee thereof, is authorized to extend or enlarge this warranty.

1.Welcome to my shop,We offer an extensive range of products selected by our professionals.superiority in details and quality is a high priority. We also have a high-standard team, qualified by authorized organizations to ensure products are of the highest quality.
2.As an internet seller, we collaborate with excellent international transport companies, we have our own warehouses, offering the most convenient delivery service possible. On-time shipping and reliable quality control are key areas of importance in our shop.
3.We are increasingly expanding US markets based on high quality products, excellent service, reasonable priceboas and timely delivery. Please contact us at any time for more information.We work hard to make sure EVERY CUSTOMER 100% approvingly.