"Dear Customer"
"Greetings"
Welcome to our store!
 
-We are nice_craft, a professional worldwide wholesale company, with our own factory located in China. We have produced many different mode series for you to choose from, and we believe there is always one suitable for you. Each guitar is good quality. 
-(We supply custom guitars directly from the factory production line.You can contact our customer service with any picture you want and we will provide you with the guitar you want to purchase.)
 
PLEASE NOTE:
-The picture is taken by our factory staff. The quality will be as shown in the photo. But as with any wood products, no two pieces wood are exactly the same, and grain patterns and colors will vary.
-The hard case in the picture is not included. If there is any need, please leave a message to contact us.
 
 COMMUNICATION IS THE KEY FOR ANY SUCCESSFUL TRANSACTION, PLEASE FEEL FREE TO CONTACT US BEFORE 
OPENING ANY CASE ON eBay OR LEAVING ANY NEGATIVE FEEDBACK.
 WE WILL DEFINITELY GO EXTRA MILES TO MAKE YOU HAPPY & EARN YOUR BUSINESS AND WE ASSURE YOU THAT YOU WILL BE OUR RETURN CUSTOMER.
 OUR RETURN POLICY:
 - Returns Are Accepted Within 30 Days After The Delivery Date.
- If you receive damaged parts on the guitar, we will reissue new parts for you free of charge.
- If you have not received the goods or the goods you have received but not match the description, please contact us to help you solve or refund.
 - Returned Item Must Be In Its Original Condition Including Box Packaging & All Accessories (protective plastics intact, tags and documents , boxes and accessories unused and undamaged).
 
 PLEASE UNDERSTAND THAT IF YOU HAVE ANY ISSUES OR QUESTIONS , CONTACT US BEFORE OPENING UP A CASE. GIVE US A CHANCE TO RESOLVE ANY ISSUES BEFORE GOING TO EBAY OR PAYPAL OR LEAVING NEGATIVE OR NEUTRAL FEEDBACK. IT IS PERFECTLY FAIR AND JUST TO ASK THE BUYERS TO CONTACT US BEFORE DOING THIS ... IF YOU OPEN UP A CASE OR LEAVE BAD OR NEUTRAL FEEDBACK BEFORE CONTACTING US , WE WILL HAVE NO OTHER OPTION BUT TO JUST BLOCK YOU FROM FUTURE PURCHASES. EBAY'S NEW SELLER POLICIES HAS FORCED US TO TAKE DRASTIC MEASURES AND WE WOULD LIKE TO ASSURE YOU THAT WE WILL DO WHATEVER WE CAN TO EARN YOUR TRUST & BUSINESS AND TO MAKE YOU HAPPY AND SATISFIED.
ABOUT SHIPPING:
-Local transportation from the United States will be shipped to you quickly by Fedex or UPS.
-For products shipped from China, we will set a longer processing time to facilitate customized items.
-Tracking number provided with every order.
 
 INTERNATIONAL CUSTOMERS:
- Please Note That International Custom & Duty Charges ( VAT Etc ) Are Not Included In The Item Price Or Shipment Charges. These charges are the buyer's responsibility.
-We provide an invoice with a very low value, allowing you to pay little or no customs duties.
-Please consult your local customs before purchasing our products.
 
 - We Respectfully Ask You To Note That Once The Goods Have Left Our Premises, We Cannot Be Held Responsible If There Are Delays Caused By Situations Out Of Our Control.