Place the headset in the charging case, leave the lid of the charging case open and wait for lights to flash repeatedly (red) in sets of 3, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the headset start flashing red at a slower pace.
The indicators (green) flash 4 times ( ), and the headset is initialized. This operation resets the headset to the factory settings and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.
We offer free shipping on most items. For items that are not eligible for free shipping, shipping costs will be calculated at checkout. Upgraded shipping options are available at checkout. Should you need a special service, please contact us and we may be able to accommodate. We ship all items within 1 business day of receiving your order.
Return Policy
We offer a 30-day return policy on all items sold in our eBay store. If you
are not satisfied with your purchase, you may return it for a full refund, free
of charge. To return an item, just open a return on your purchase history and
follow the steps. Once we receive the returned item, we will issue a refund to
your original payment method. For additional information, please refer to eBay’s
return policy in the support section of the website.
Limitations of Factory Warranties
The factory warranty on products purchased from our eBay store is limited to the terms and conditions of the manufacturer's warranty and products purchase from our store may not be covered by the manufacturer. If you have any questions about the factory warranty on a particular product, please contact the manufacturer directly. Should you have any trouble within the first 30 days, you can return it to us free of charge for a full refund.