Important Shipping Disclaimer:
We strive to ensure timely and secure delivery of all our packages. However, please note that once a package is marked as "delivered" by the carrier, our responsibility for the item ends.
Please ensure that the shipping address is accurate before we dispatch your order, as we cannot accept responsibility for missing packaged once they have been shipped.
We cannot be held liable for any packages that are lost or stolen after delivery confirmation.
Missing/Stolen Packages:
In the unfortunate event that your package is missing or stolen after being marked as delivered, we regret to inform you that we cannot offer refunds or replacements. We encourage customers to track their packages closely and ensure someone is available to receive them upon delivery.
Risk of Packages in Condos/Apartments:
Please be aware that packages delivered to condos or apartment complexes may be at a higher risk of being lost or stolen. We advise customers living in such locations to take extra precautions to safeguard their deliveries, such as utilizing secure delivery lockers or providing specific delivery instructions to the carrier.
Contacting the Carrier:
If you encounter any issues with the delivery of your package, we recommend reaching out directly to the carrier responsible for the delivery. They may be able to provide additional assistance or information regarding the status of your shipment.
Thank you for your understanding.
We appreciate your business and understanding regarding our shipping policies. If you have any questions or concerns, please don't hesitate to contact us.
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