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Our friendly Customer Service team are happy to assist with queries Monday-Friday between 9.00-17.00. Messages sent on Weekends will be responded to the following week.  

All of our orders are dispatched within 3-5 working days when payment has been made. You will automatically get your tracking number to check for the latest updates! 

A large number of our items are preloved. Any major defects will be shown in the photographs or description. 

Any perfume, aftershave or health & beauty products cannot be refunded.

Frequently Asked Questions 

Can you combine my order? 

UK Orders 

Not in all circumstances. We operate from several warehouses over the UK therefore if your items are in different locations, we wouldn't be able to combine the postage. 

International Orders 

Our international postage is controlled by eBay's Global Shipping Programme who manage combined postage. When you checkout the order should automatically combine. If this is not the case you will need to pop a message to eBay's Customer Service Team. 

Orders cannot be combined after payment has been made.

Can I Buy-It-Now? 

Unfortunately, not. We do not consider Buy-It-Now requests or options to end any auctions early. 

How long do I have to pay for my order? 

You will have 8 days to make a payment for your order. Orders are automatically cancelled after this period and the items will no longer be available.  

Can you hold my order? 

Orders cannot be held, once payment has been received our dispatch team will start working on them right away!  

Can you prioritise my order? 

Sadly we can't! As much as we would love to get your incredible bargains sent out much sooner, we work through a high volume of orders. As soon as your order has been paid we will work on it as quickly as we can. 

How much is International Postage? 

We have no control on eBay's Global Shipping Programme. The Import Tax, Customs and other charges are all calculated at the checkout.

Queries on this can be sent to eBay's Customer Service Team. 

Can I collect my order? 

Collection can be made if stated in the description of the listing. Collection must be made within 10 days of purchase or risk cancellation.

We do not offer collection on all items and couriers will not be accepted. 

Can I return my item if its not suitable? 

We do offer a 30 day policy for returns on any items which are unsuitable. Please reach out to us if there is a problem.