Immediate payment required for this item.

Please do not check out until you have completed shopping with us. Your order will be combined to one invoice allowing you to make one single payment for all of your purchases.

We accept Paypal, Visa, Mastercard, American Express, and Discover. Credit cards are processed by Paypal.

We ship our orders within 1 business day of the payment clearing. Please allow extra time for Holidays. Orders received after 11:00 am MDT will be processed the next buisness day.

If an item needs to be sized, engraved or customized please allow additional time for your item to be shipped. There is an additional fee for these services. Please contact us for time frames and prices. Any item that is customized is non-returnable, non-refundable and the order cannot be cancelled as per our Return Policy.

Some items are made to order and may take 3-5 business days to ship. Please refer to the item listing.

We offer free standard shipping in the US. You can upgrade the shipping service to Priority or Express at checkout for an additional fee. We ship all international packages through the Ebay Global Shipping Program. Please click on shipping details on the listing for further information.

All packages are shipped with tracking and you will receive the tracking number when the package has been processed. A signature maybe required on packages over $250.00.

You can return or exchange the item(s) within 30 days of delivery. We will gladly issue you a refund for the value of the merchandise or we will exchange your item. All returns must be returned unworn, in new condition and in original packaging with the packing slip. If we customize the order for you, the order cannot be cancelled. The sale is final and is non-returnable and non-refundable.

Returns or exchanges will not be accepted after 30 days. The customer pays for return shipping unless we shipped an incorrect item.

Original shipping fees are not refundable unless the item is broken or defective upon receipt.

Damaged or defective items must be reported within 3 days of receipt of the item. Please attach a picture of the damged item in your message to us.

Returns take 3-5 business days to process.

You can open a return case in Ebay to obtain a return shipping label.

All returns are to be shipped to:

Lex & Lu

7988 W Molly Drive

Peoria, AZ 85383

Ring Sizing

If you would like your ring sized, please contact us. Sizing typically takes 3-5 business days and may take longer during the Holidays. Not all rings can be sized and there are sizing restrictions on the range of sizes. There is an additional fee for sizing which typically does not exceed $20.00.

Engraving

If you would like your item engraved, please contact us. There is an additional fee which depends on the number of lines, initials, or monogram. This usually does not exceed $20.00 per line. Engraving typically takes 3-5 business days and may take longer during the Holidays.

Please Note

If you choose to have your item(s) customized, the order cannot be cancelled. The order becomes a custom order and cannot be returned and is non-refundable.

Contact us through the Ebay messanger or request our phone number after purchase.

Monday-Friday 9am to 5pm MDT