MotorSportPartz OFFERS "100% BUYER SATISFACTION GUARANTEE!"

If you don't satisfy with the item purchased for ANY REASON, simply

1) Email us thru eBay (by click on "ask a question" under seller info section, on upper right corner on every posting)

Or

2) Contact us within Office Hrs: Mon-Fri 10-6pm PST.
(Please leave voicemail with your return phone number, order ID (auction number), for off hours) with your order number included WITHIN 30 DAYS of your order and we will arrange the return/exchange/refund for you. Please see our listing terms/policy for further details.

Please Note:
i) UPS/Fedex/USPS don't pick up on Saturday. All orders on Friday (or weekend order) will be processed/shipped out on the next business day (which is coming Monday).
ii) Any email received from Friday night (after 6pm) to weekend, please expect to be replied on coming Monday.

Payment Methods:

PayPal (PayPal Direct Payment or Credit Card Payment thru PayPal Service).

Echeck Thru PayPal (Order will be on hold and shipped after payment cleared, which takes 5-7 business days).

Direct Credit Card (Visa/Master/American Express/Discover).

Shipping and Handling: 

Policy:

• Having any concerns about the listing items, like fitment/model/make or any other related issue, please email us before placing the actual bid.
• Positive feedback will be left for all successful/completed transaction.
• Please inspect your package upon received, no claims will be honored 7 days after package received.
• We are not responsible for all damaged/loss shipment for those who didn't purchased shipping insurance.
• All orders will be shipped out within 2 business days after the payment is cleared unless buyer receive our email notification.
• All orders received on Holidays and Weekends will be processed and shipped on the next business days (We do not ship on Holidays & Weekends).
• Shipping Carrier are UPS, Fedex, or USPS. Please allow 5 business days for all standard ground shipments for arrival. Tracking number will be emailed after package shipped.
• If the shipment(s) is/are Refused or Undeliverable, Buyer are responsible for the second time shipping and handling charge. We recommend all buyer to check and confirm shipping address before complete the checkout.
• Please be aware that Weekends and Holidays does not consider as a regular business day.

Any further questions, please contact us or email us thru eBay.

Return Policy:

• MotorSportPartz offers a 100% Buyer Satisfaction Guarantee! If you don't satisfy with the item you purchase for any reason, simply call us or contact us thru eBay with your order number within 30 days. We will arrange return/exchange/refund for you. Buyer is responsible for all return shipping cost. Shipping and handling will not be refunded in any case.

Customer Service:

Having any question, concern, or warranty issue about our items, please email us thru eBay (by click "Contact Seller " under "Helpful Links" on the Left Column).

Checkout/Payment:

Check Out Thru Email: Within 30 mins after auction ended, an email with checkout information and checkout link will be sent to your registered eBay address. If NO winning bidder email, please contact us thru eBay. Our email will contain a link to our checkout site where you are able to pay for your item.

To Speed up your order processing time, we highly recommend buyer to use eBay system to checkout and complete your order. Sending your payment directly without complete our check-out will sure delay your order processing time. Your order will usually be processed within 24-48 hours after payment received/cleared.