Non-Defective
terms
We
will accept returns on most non-defective products returned for credit or
exchange. Non-defective items that have NOT been opened or unpacked from their
original packaging will be accepted for refund if returned within 30 days of Restocking & Handling charges are
NON-refundable. However, a 20% restocking fee will be applied.
Returning
an open box ( or use conditions)
If
you decide to return any item and have opened the box or have broken the
manufacturer's seal, a shipping cost and 50% restocking fee will be applied
unless the item is defective. See Below.
The buyer returns a items with obvious signs of use and 50% restocking fee will
be applied.
Restocking
Fees
A 20%
restocking fee will be charged to your account for any non-defective product
returned once the box has been opened. A 50% restocking fee will be charged for
any item returned with missing or damaged material
This
will also apply to 1. A replacement model shipped of equal or greater value. 2.
An alternative model shipped, of equal or greater value
Defective
terms
Defective
(function only) items will be repaired or exchanged only. All repair or
exchanges must be transacted within 30 days warranty of purchasing.
Items
damaged in shipping
please
inspect all merchandise at the time of delivery. if an item is damaged in
shipping you must note the damage on the delivery document at the time of
delivery. If the damage is not noted at the time of delivery. if the damage is
concealed a customer has 48 hours to report this damage. HNDTEK cannot be responsible
for shipping damage that is not reported in a timely manner