UK 10 ,12 ,14
Black , Khaki
IF YOU HAVE ANY PROBLEMS OR CONCERNS ABOUT YOUR RECENT PURCHASE,
PLEASE GET IN TOUCH WITH US.
Your email is important to us and we aim to get back to you as
soon as possible. Normally we respond in 24 to 48 hours. To enable us to
achieve this, we ask that you do not send multiple emails regarding the same
issue.
PLEASE LEAVE 5 STAR FEEDBACK FOR US.
1.
We
ship goods throughout the world.
2.
Delivery Address: It is the buyer's responsibility to provide the correct
delivery address. The goods are dispatched to the Buyer's address in eBay
records. If there is any change in your personal details, please update your
address before checkout, if you want to arrange a delivery to a different
address than your own, please add the new address for delivery at checkout.
3.
The Delivery Time depends upon the type of delivery service selected by the
buyer. Please check the table below for the carrier handling times and these are
only to be used as guidance. In exceptional cases these times can be much
longer.
|
|
Royal Mail 48 |
3-5 Working Days |
Royal Mail Special Delivery |
1-2 Working Days |
International |
9-14 Working Days |
4.
If NOT DELIVERED within the expected delivery time.
o UK Customers:
§ Royal Mail: Please first of all contact your local
post office as we have found over the time that in many cases the Royal Mail
postmen fail to leave a notice for parcels. All you need to ask them is if they
have any parcels for your address waiting for you to collect. If they cannot
help you with this please contact us via eBay messaging system. We aim to reply
your query within 1-2 working days. After sending message please wait for our
reply before sending second message. We reply each message in order it was received.
o International Customers:
§ Normal delivery time for international
deliveries is 9-14 business days (Mon-Fri) excluding UK public and Bank
holidays) after receiving the dispatch email is sent. In case of any delay it
may take up to 25 business days to deliver. Otherwise please contact us and we
will provide you with the tracking information.
1.
CUSTOMERS
MAY RETURN ANY ITEMS WITHIN 14 DAYS OF
THE RECEIPT OF GOODS FOR AN EXCHANGE OR A REFUND.
o Please Note: In case of exchange or return
buyer will have to pay the postage. In case of refund seller only refund the
actual item price. Postage will not be refunded.
2.
ALL
GOODS MUST BE RETURNED IN THE ORIGINAL
PACKAGING WITH ALL TAGS STILL ATTACHED, AND FREE OF ANY WEAR OR TEAR AND UNUSED
IN A GOOD SALABLE CONDITION.
3.
RETURN
POSTAGE COSTS ARE THE RESPONSIBILITY OF THE BUYER.
4.
Please
Note: Any diamantes/studs on the shoes have been hand worked/stitched. They are
delicate and only functional as a visual decoration. Although every effort has
been made to attach them securely it is possible that a diamante or stud will
come off. We do not accept responsibility for any decorational part that comes
away or consider it to be a fault.