IT Resale - v2
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DELL: OEM PowerEdge XL, R230 V5 / No RAM / No HDD / Server - GRADE A

SKU: 10739

GRADE A

Grade A laptops may contain light scratches and scuff marks on the casing and bezels. The screen will be in excellent condition with no scratches or pressure marks.

The keyboard may feature signs of use, including lightly worn keys. There may be 1-2 rubber feet missing on the bottom casing. Battery life can still vary quite significantly for Grade A laptops, so it’s important to check the product information before making a decision.

GRADE B

Grade B laptops may contain multiple scratches, scuff marks and dents on the casing, speakers and bezels. The casing may also be missing parts or hinges.

The screen will be in decent condition, but again may have light scratches and light pressure marks. The keyboard may feature noticeable signs of use, including lightly worn keys and the webcam may have a slight fault, including light or dark image upon use. The trackpad may feature signs of use including wear. There may be 1-2 rubber feet missing on the bottom casing. The track-point may be missing from the keyboard while the RJ-45 Port casing may be loose. As with Grade A laptops, battery life can be a factor that varies.

GRADE C

A Grade C laptop may contain multiple scratches, scuff marks and dents on the casing, speakers and bezels with excessive damage, and the casing may be missing parts or hinges.

The screen will be in okay condition, but unlike Grade A and B, there may be scratches, cracks and/or pressure marks on the screen. The keyboard may not function, with some or all of the keys being faulty. The webcam may have a fault, including light or dark image upon use. There may be 1-2 rubber feet missing on the bottom casing. The track-point may be missing from the keyboard and the trackpad buttons may not function at all. The trackpad may also feature noticeable signs of use including wear and tear. Battery life can vary, and in some cases it may lose charge quickly.


🔋 Laptop battery conditions 🔋

For devices like laptops, the condition of the battery (or batteries, in some cases) can vary. Below are the grading criteria we use to assess the health of the batteries in the products we offer.

🟢 Excellent - The battery has passed our tests, holding at least 90% of design capacity.

🟡 Good - The battery has passed our tests, holding at least 75% of design capacity.

🟠 Poor - The battery has failed our tests, holding insufficient charge from its design capacity (below 75%). The battery either may not hold charge, have a fault or is not present within the laptop.

🔴 Failed - The battery is faulty and needs replacement or the battery is not present within the laptop.

GRADE A

All monitors are tested with a burning test that looks for discolouration and dead pixels. To be classified as Grade A, a monitor must pass the test with no dead pixels or discolouration.

Grade A monitors may contain scratches and scuff marks on the casing body and on the stand with minor signs of use. However, they won’t have any scratches or cracks on the screen itself, with the screen in excellent condition.

GRADE B

Grade B monitors have to pass a screen test with no discolouration, however they may feature light scratches and pressure marks on the screen.

There may be dead pixels on the display, up to 5 dead pixels are considered acceptable for Grade B. They may also contain scratches and scuff marks on the casing body and on the stand with minor signs of use. A Grade B monitor might feature a damaged cable holder, while the screen could have multiple scratches and/or scuff marks, but there will be no cracks or excessive damage on the screen.

GRADE C

Grade C monitors features noticable defects on the screen and on the casing. Please expect either scratches, small cracks, pressure marks, dead pixels on the display.

The bezel and rear casing may feature noticeable scratches, scuff marks and cracks. The stand may also feature noticeable scratches. Grade C monitors are fully functional with minor defects. Please feel free to get in touch with us before purchase if you would like further information.

GRADE A

This Other device has been thoroughly tested and is in excellent cosmetic condition, though it may exhibit minor marks and blemishes.

GRADE B

This item is fully operational and has been rigorously tested. While it is free of physical damage, it may display scratches, marks, or blemishes typical of regular use, distinguishing it from a Grade A product.

GRADE C

This item is non-functional or has significant physical damage or missing components.

Postage & Shipping

Shipping Cost

Item Location: 1-4 Ardra Road, London, N9 0BD, United Kingdom

Free 3-5 Days Delivery for UK Mainland addresses.

Express Delivery (1-2 days) available for £15.00.

£10.00 charge for Northern Ireland, Scottish Highlands & Scottish Isles addresses (please message us beforehand if unsure).

We do support eBay's Global Shipping Programme for international buyers. If you are located outside of the UK, please use eBay's Global Shipping Programme. This may be subject to shipping fee paid to eBay.

Dispatch & Delivery

All items are dispatched within 3 working days and delivered between 3 - 5 working days (unless specified otherwise) from receipt of cleared payment.

Excluded locations: Afghanistan, Libya, Nauru, Russian Federation, Somalia, Ukraine, Yemen

Collection

We allow collection on all of our products. Please ensure you place your order and make payment first on eBay before attempting to collect. We will require at least 24 hours from payment before you are available to collect. You must provide some proof of receipt upon collection.

Returns Policy

There is a 2 week return period should you change your mind with the product. You are responsible for ensuring the item is efficiently packed and is sent to our warehouse safely. If you would like us to collect the item from your address, we will deduct the collection/delivery fee of £15.00 from your refund. Please ensure you contact us within 2 weeks of purchase. Should the item arrive back to us damaged, you may be liable for any damages.

Damaged Products

There is a 30 day return period for faulty items. If the item has arrived in a faulty state, please contact us as soon as possible and we will discuss with you how to resolve the situation. We will accept returns within this period and collect the faulty item from your address free of charge.

Upon receipt of the product, we will conduct an inspection to verify the reported damage. If the item is found to be faulty as described, a full refund will be processed within 3-5 working days. In the absence of any identifiable damage, a partial refund will be issued, deducting £15.00 to cover shipping costs.

Please note, any requests for returns submitted beyond the 3 Month period from the date of receipt will not be accepted for damaged products.

Warranty

All of our products are provided with minimum 3-Month Warranty. Please visit the Register Warranty page on our website to register your warranty with us. The link can be found here: About us Page

eBay Refurbished

Majority of our Laptops, Desktops and Monitors are included in the eBay Refurbished Programme. These products include a One-year guarantee.

Please contact us if you have any questions before purchase. Any Warranty only applies to UK Mainland. International orders are covered by eBay's policies.

What's covered under Warranty?

The warranty that we provide only covers hardware faults such as:

  • Hard drive failure
  • Memory issues
  • Screen/Display issues
  • Faulty Keyboard/trackpad/speakers
  • CPU Fan or PSU issues for PCs
  • AC Adapter issues for Laptops

The warranty does not cover:

  • Software issues (Corrupt OS, Viruses/Malware/Ransomware)
  • Accidental physical damage
  • Water damage
  • Misuse or intentional damage
  • Ink/Toner cartridges
  • Dead batteries*
  • Fried motherboards

*As batteries are consumables and deteriorate over time, batteries are not covered under the warranty. The product listing’s description will specify the battery condition.

If you are having issues with your item, and it falls under the warranty provided, please ensure to contact us within 3 months of purchase and we will either: Repair the item, offer a replacement, or return the item for a full refund.

About IT Resale & Crown Workspace

We sell a wide range of refurbished IT equipment including computers, monitors and laptops, printers, servers, routers and firewalls, switches and conference equipment. IT Resale sells quality used IT and electrical equipment from well-known and reputable brands to individuals and businesses.

Crown Workspace - Renew Centre Tour

Value Added Tax (VAT)

We are VAT registered and will provide a VAT invoice upon request. If you are an EU VAT registered customer, please contact us before purchasing.

Feedback

Here at Crown Workspace, we strive to provide the best experience and maintain customer satisfaction. If you have encountered a problem with your order, please ensure to message us before opening a case with eBay. We will be more than happy to assist you with the issue. Your feedback is important to us, if you have had a pleasant experience with us, please be sure to leave us a positive review on eBay on what we've done right. We monitor all feedback left and incorporate suggestions into our workflow.

If the service you have been provided is below satisfactory, please do not hesitate to send us a message, we will try our best to aid you.

Operational Hours

Our Office & Workshop is open from the following times (GMT):

  • Monday: 08:00 to 16:30
  • Tuesday: 08:00 to 16:30
  • Wednesday: 08:00 to 16:30
  • Thursday: 08:00 to 16:30
  • Friday: 08:00 to 16:30
  • Saturday: Closed
  • Saturday: Closed

Please note: If you place an order on the weekend, it will be processed the following working day.

Bank Holidays may vary.

Contact Details

Crown Workspace Ltd (IT Resale)
3 Ardra Road, London
N9 0BD
United Kingdom

0203 874 2633
support@itresale.co.uk

FAQ

Q: I need specific cables with my order. What should I do?

A: Please get in contact with us detailing which specific cables you require with your order. You can also leave a note on your order soon after you've placed it.

Q: Is it possible for me to collect my items?

A: Certainly! However, please get in contact with us first to let us know when you'd like to collect so that we have enough time to prepare your item. If you would like to test the item before purchase, please send us a message.

Q: Do you accept Cash on hand?

A: No, we do not accept cash. Please ensure you pay via eBay. Orders will not be dispatched once valid payment has been cleared. If you have planned to collect, please ensure you have paid before you collect and provide proof of receipt upon collection.

Q: My order has been dispatched, but the tracking is unavailable.

A: We will provide a tracking number once your order is being prepared. Once the courier collects your parcel and scans it into their system, the tracking number provided will update and you will be able to follow your parcel's journey.

Q: A Desktop/Laptop I've purchased is experiencing issues, what should I do?

A: We strongly advise when setting up your new device, that you ensure it is updated fully with all optional drivers installed. If you have any issues with this, or require further assistance, please get in touch with us and one of our technicians will assist you.

Q: My item has arrived damaged, what are my next steps?

A: Please get in contact with us as soon as possible, and provide images if you can. We will ensure to provide resolutions to ensure you are left satisfied with our service. Please view our Returns Policy to see how you're covered.

Q: Do you purchase equipment?

A: We certainly do, please get in touch with us to discuss further.

Q: I purchased an Apple device and it is asking for a login password

A: We factory reset and test all of our products. If you encounter this screen, please enter either '1234' or '12345'. Once you have gained access, you can change the password or reset the device again.

Contact Us

We welcome your inquiries and are here to assist with any questions, requests, or additional information you may need. Our customer service team is available five days a week (Monday to Friday) and typically responds within three hours.

You can reach us through the eBay messaging system or via support@itresale.co.uk.

We look forward to connecting with you!

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recycle IT?

As a premier provider of secure, sustainability-focused IT Lifecycle Services, we are trusted by thousands of clients across the public and commercial sectors to manage their IT assets and ensure secure data destruction.

From emerging start-ups to established corporations, IT Resale create bespoke IT asset services to meet your specific needs.

IT Asset Management (ITAM)
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Interested in any of these services to elevate your business? Please get in touch with us.

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6***6 (1824)
"Very happy with the product and price plus speed of delivery."
6***r (948)
"Worked perfectly for my laptop, good price, quick delivery, recommended seller"
o***d (244)
"Good price and very prompt delivery Charged laptop twice now no problems"