Payment Policy All buyers agree to make immediate payment, or contact us within 24 hours to arrange payment where we must receive payment within 3 days. All Best Offer sales are made or accepted with the understanding that payment will be made immediately. Any transaction that does not meet these requirements is subject to substitution or cancellation. All payments must have a valid shipping address as the Confirmed address, any invalid payments will be refunded and may be subject to a processing fee that will be deducted from the refund amount. UPS & FedEx do not ship to PO Boxes, so if you are including a PO Box as your Confirmed shipping address you must select USPS as your shipping service. The minimum amount due on any unpaid auctions will be the 15% refund/restocking fee as outlined in our Return Policy. Shipping Policy The Best, Ltd is an Internet only company, will call is not available. In some circumstances we will allow pick-up on paid items, but this must be arranged before buying. Domestic packages ship UPS or USPS, if available, tracking # for all packages shipped from our facility will be supplied through eBay. Rush shipping service is available, contact us for rates. The Best, Ltd will not ship packages COD, payment must be received and cleared before any item is shipped, sorry no exceptions. Items must be shipped to the address provided with payment, sorry no exceptions. Per eBay Policy, all orders valued at $250 or more may be shipped with the "Signature Required" service added at no charge. Shipping rate is calculated by eBay using the appropriate shipper's published rates. USPS rates are for domestic shipping only, UPS rates are for the lower 48 only, NO PO Boxes. Please contact us for shipping rates outside these areas, including Hawaii, Alaska, Guam, Puerto Rico, any other U.S. Possessions, and all international addresses including Canada. If auction states Free Shipping, it is for the lower 48 only and the service used is at our discretion. All shipments will be processed within 1 business days of payment whenever possible, if stock issues cause a delay the customer will be notified and alternate shipment will be arranged. If delivery cannot be completed to the address provided, the customer is responsible for any charges incurred by return or re-delivery. The Best, Ltd reserves the right to refuse any re-delivery attempts at their discretion. The item will be considered a returned item and a refund, if any, will be issued as outlined in our Return Policy. As The Best, Ltd always insures all packages, the shipping company takes full responsibility for lost or damaged packages (excluding incidents of inclement weather or natural disaster) so an eBay Return must NOT be started. You agree to cooperate with any insurance investigation, which must be completed before repairs are made, or any replacement or refund is sent. All damaged items must be returned for inspection unaltered, with all the exact same original packaging. As a courtesy, The Best, Ltd will file and pursue your claim, but we will not be held responsible for any delays or denied claims. International Information NO INTERNATIONAL BUYERS PLEASE! NO EXCEPTIONS! If you are not in the US, and use a Forwarding Shipper to send your item outside the US, all guarantees and return offers are immediately voided! Return Policy Our Free Support MUST be used before any return is requested, for any reason! Item can be exchanged, new items within 30 days, used items within 14 days, if defective or not as described, full refund of purchase price if exchange is not available. If due to seller error: The Best, Ltd. will issue a pre-paid return label, or make pre-arranged reimbursement for return shipping expenses on returns completed per this policy. Return shipping cost is not to exceed original shipping cost. For any other reason, including "No-contact returns": Purchase amount less original shipping cost and a 15% refund/restocking fee refunded. If original shipping was included the actual shipping cost will be deducted from refund. The returned item may need to be inspected before fault is determined. Returned item must be received before a replacement can be shipped or a refund issued. Item must be in original, unaltered condition with all original packaging. Electronic items cannot be opened or tampered with, sealed items must remain sealed, "Mint" items must remain "Mint." No returns will be accepted unless we are first contacted for Free Support / Troubleshooting / Evaluation! Disputes and Feedback In order to provide us with an opportunity to resolve any outstanding concerns to your complete satisfaction, please contact us before posting any negative or neutral feedback. If negative or neutral feedback is posted before contacting us, the erroneous feedback issue must be resolved before any further action is taken. By buying from The Best, Ltd. you agree to abide by the conditions posted in the listing, all The Best, Ltd. policies, and the rules and policies of the venue. In addition you agree to settle any and all disputes in third-party mediation venue. All Claims between the parties must be resolved using the dispute resolution mechanism posted. Should the buyer file any action contrary to this, or the should buyer's actions require The Best, Ltd to enter litigation, The Best, Ltd can recover any and all attorneys' fees and costs from the losing party. Title & Listing All buyers must read the entire listing before buying! eBay limits the amount of information that can be put in the listing title and "Condition" section, therefore the buyer must read the actual listing description to understand what they are buying. We cannot be responsible for any misunderstandings that occur because the listing, or Return Policy, was not read completely. If there are any contradictions or unclear information, the buyer must ask for clarification before buying. It can be difficult to actually view the entire Seller's Description when using a Mobile device, so the first thing you will see in the "Seller's Notes" is "Viewing on your phone?-Scroll down & & tap the Title for the Full Item Description! Mobile devices offer limited viewing options and restricted access to full information. We strongly recommend using your PC when contemplating a higher-value purchase, so you are able to view all the pertinent info. |