1.Items are generally shipped out with 1 business day after your payment has been cleared(Sat. & Sun. & Public holiday excluded.)
2.If you do not receive the confirmation email please contact us for your tracking number via eBay’s messaging system.
3.All items get shipped out with a tracking number regardless of how much you spend.
4. Orders will be arrived in US via USPS or other carriers depending on the product purchased. This means all purchases made online are delivered within 1-5 business days or less after dispatch.
5.We are not responsible for undelivered address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
6.If you don't receive your item within the delivery period, please contact your local post office with our provided tracking number. Sometimes, the parcel is at the post office waiting for the addressee to pick up without the notice left, and it will be returned to us if it's unclaimed.
7.Please note that the shipment delay may occur because of the customs and/or postal process that we cannot control, so the transit time may be longer, Your satisfaction is very important for us, so please do not bid or buy our products if you do not accept the delay because of these factors.
- Returning fee: There will be a 20% Returning fee if returning mistakenly order or no longer needed item, read the tips below on how to avoid it.
.Read the item description carefully instead of only the listing title
.Choose the correct item from the drop-down menu (if applicable) before clicking on the add to cart button.
.If you have any questions regarding the item, please send us a message before purchasing.
- Installation Fee: All LCD in original condition may be returned within (30) days from the purchase date for a full refund without installation. We highly recommend to our customers to test the LCD and make sure it is fully functioning before installation since the components on the LCD is fragile and can easily be damaged by static electricity or other factors that causes image or touch issues. Depending on the used condition of the LCD, it may be Disqualified for a return or charging a 20-30% installation Fee.
- DOA (Dead On Arrival): Take a picture of the outer box if you have received a damaged package, check all the contents inside for any physical damage and send the pictures to us as evidence within 3 Days for a return or refund.
- RMA: If your item has any issues, do not leave a Negative feedback without contacting us through eBay first, we will try our best to get it resolved and provide an address for you to return the item once it is qualified. Returns will be processed within (7) business day after receiving the item.
- After receiving the item, cancel the purchase within 30 days
- Return postage: Buyer pays return postage
- Return policy details:
- If you are not satisfied with the item,we can accept return. We do not undertake the shipping costs of return. Refund accepted: If item is broken when it arrives or,if there is any problem within 30 days; a refund is acceptable. Please leave us 5 perfect stars if you are satisfied with our service. If you are disatisfied,contact us first and we will resolve problems as much as we can do for you. We hope we can do all our best for you before you need to leave a negative feedback If you are not satisfied with the item,we can accept return
-
· Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any eBay or Paypal dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem.
· Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a"PERFECT 5 STARS". [When you rate the shipping time part please take international transit into consideration.] Your recognition will make us more confident to develop business and serve you better.