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Office Hours
Please note that our office hours are from 10:00 AM – 4:00 PM Eastern Standard Time, Monday – Friday.
We will respond to any questions during business hours.
Thank you for visiting our store and we look forward to doing business with you.
eBay Return Policy
In order to qualify for a return or an exchange, orders must meet the following criteria:
1. Items must be postmarked within 30 days of receipt.
2. All returns must be in original packaging and in new condition. Buyer is responsible for all return shipping costs. Changing your mind or finding an item at a lower price is not a valid reason for return. A 20% handling/restocking fee may be charged.
3. If the item is defective, please contact us within 5 business days of receipt. If the item is returned damaged or used we will charge a 50% restocking fee.
4. Merchandise returned without the original tag and packaging, or damaged may result in a delayed refund or may not qualify for a refund.
5. If the order is shipped to a hotel, casino, or resort, we are not responsible for any loss or damage.
6. International orders are shipped through eBay's Global Shipping Program. Please click the link for more details. https://www.ebay.com/help/buying/postage-delivery/changing-delivery-address-method/international-purchases-postage-buy?id=4057
7. Contact us before giving any negative reviews.