About Us
Supplyfully operates world-wide to satisfy the needs of online customers. We aim to provide excellent customer service, quality, dependability, and competitive prices with our growing product line which includes more than 100,000 items. We provide quick order fulfillment, and varied shipping methods.
Payment
We accept payment by: Paypal. Supplyfully charges sales taxes in the State of Minnesota
Shipping
At Supplyfully we make shipping easy and understandable. We gladly ship to all 50 states in the USA and process orders as quickly as we can, normally within 1-2 business days. Actual shipping times vary between 1-4 business days. FedEx or USPS services are typically used as our standard method of shipping.
Terms
We represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we will be happy to help.
Returns
At Supplyfully, our goal is to make sure customers are completely satisfied with their purchases. We will gladly accept returns goods that are returned in new condition and original packaging, within 30 days from the receiving date. Refunds cover the cost for the product only and do not include shipping charges. The cost of return shipping is not included. We reserve the right to refuse refunds on personal use products for any reason.
For voluntarily returned items that are opened or used, there is a 15% restocking fee. Special orders (in excess of $500.00) are subject to a 50% restocking fee.In the unfortunate event that we have provided you with an incorrect, damaged or defective item, we will provide a return shipping label.
Any refund for an undamaged package that is refused or deemed undeliverable by the carrier will be deducted a 15% restocking fee and the cost of shipping the package both to the customer and return cost.
RETURNS OF ITEMS DAMAGED DURING SHIPPING, DEFECTIVE ITEMS, OR WRONG ITEMS RECEIVED:
Please examine the box and all contents for any signs of Defective or Damaged products immediately upon receipt of shipment. If possible, please inspect for damage at the time of delivery, refuse any packages that are damaged, and notify Supplyfully Customer Care. Replacements and exchanges for items under warranty must be provided by the manufacturer. If you require assistance in utilizing the manufacturer?s warranty, please reach out to Supplyfully Customer Care, as we are happy to assist you in this process.
RETURN INSTRUCTIONS:
To request a return, you may contact us through the following channels:
1. Send us an eBay message and we will get back you within 24 hours.
CHANGING OR CANCELING YOUR ORDER:
You may be able to cancel your order within 24 hours after it was placed if the order has not yet shipped. A request to cancel an order is not a guarantee that the order has been canceled, as we strive to process and ship orders as quickly as possible.