Payment

Safe & Sound requires that payments be made immediately upon purchase of your item. Should payment not be received immediately we will attempt to contact you. Should we not receive payment within 24 hours your order will be cancelled. We accept Paypal as a method of payment. If you have any questions regarding our payment terms please contact us before purchasing.

Shipping

In stock orders that are placed before 3PM EDT Monday-Friday (excluding holidays) are shipped same day. We offer FREE ground shipping within the United States *Excludes: Alaska, Hawaii & Puerto Rico. We fully insure all of our shipments. We ONLY ship to confirmed PayPal addresses. Some orders are shipped SIGNATURE REQUIRED. Most items ship in their factory carton unless otherwise stated. If you have any questions regarding our shipping terms please contact us before purchasing.

Returns

Returns are accepted for products purchased within the last 30 days.

• You must contact us to initiate a Return Authorization.
• Product MUST be in LIKE NEW Resalable condition.
• You MUST have the ORIGINAL BOX and PACKAGING MATERIALS.
• You MUST have all of the original accessories, manuals etc.

PLEASE NOTE:
Products that arrive not in original packaging, missing accessories, without a Return Authorization or damaged will be REFUSED. Refunds are credited using the original payment method and are usually credited within 10-15 business days upon receipt of your return.
If you have any questions regarding our return policy, please feel free to contact us.

About Us

Since 1983, Safe and Sound has been providing customers with quality products and service. We began as a small stereo shop and now we have transformed into a company well-versed in popular, trending home theater systems and speakers. While our store has changed physically and our customer base has grown exponentially, we have not lost focus of the traditional methods of business ethics that have been the foundation of our growing company. We deliver service which is, and has always been, friendly, honest, and personal. At Safe and Sound, we don't just gain a customer, we gain a lifelong relationship. As years go by, you won't necessarily remember the product model number you purchased from us or the price you paid. However, you will remember the exceptional service you received. We design home and car stereo systems for customers with passion. The same passion we had when we designed a similar speaker system for our own home or car. Having 100% belief in every brand we sell makes this passion come naturally. Celebrating well over 30 years in business, we are very fortunate and grateful for our company's past, how we have evolved to the present, and more importantly we are enthusiastic and motivated to grow our company further. Whether you are a new or returning customer, we look forward to serving you.

Advantages of being a family owned business:

A family is the most natural team. At Safe and Sound, we take pride in our innate ability to work as a team which translates to effective communication and understanding with our customers. Our staff is knowledgeable and well versed with the products we sell and we encourage all our customers to call us with any and all of their questions.

More than just a job, this is our life!

Although the doors may close after business hours at our retail location, our staff is dedicated and available to customers whenever they need us. We understand our customers have time sensitive inquires, either sales related or technical. Being a family business, Safe and Sound is able to address your questions or issues when most other businesses simply cannot. When you email us you can expect a reply the same day, and more often than not, within minutes! We understand customers lead busy lifestyles and we strive to provide the convenience you deserve.

Contact Us

Please feel free to message us or contact us through eBay with any questions you may have. We look forward to speaking with you!