Butterfly Monarch


           FAQs

               

Q: My decal hasn't arrived, what do I do?

A: If the estimated delivery date has passed, please verify your shipping address and send us a message on eBay.

 

Q: My decal arrived wet/damaged/torn/folded, what should I do?

A: Please take a picture of your decal and include the picture in a message to us on eBay and we will be happy to help.

 

Q: If I order bulk items can I get a discount?

A: Yes, we offer discounts on orders of 10+ decals. Message us on eBay and we will give you a quote.


Q: How do I remove my decal?

A: You can apply heat from a hair dryer for 2-3 minutes then carefully peel the heated decal away.

   

Q: It says you are out of certain colors, what can I do? 

A: Just place an order for any color and include a message stating what color you would like. If no message is included, you will receive the color decal chosen.

   

Q: I would like to order a different color, but I don't see it. What do I do?         

A: Just place an order for any color and include a message stating what color you would like. If no message is included, you will receive the color decal chosen.


Q: Why haven't you left me feedback?

A: We use an automated feedback system provided by eBay. Please do not write requesting feedback. We want you to be a return customer and we aim to please.

               

Please contact us before leaving neutral or negative feedback. We want to ensure your order is correct and to your liking.

       
                   
           

If you have any further questions about custom work or custom sizes, please contact us.
           
          


  • Indoor/Outdoor Vinyl applies to MOST smooth, clean, flat surfaces.
  • Each decal is created with US Made, high quality all weather vinyl.     
  • It is guaranteed to last 3-5 years without fading.    
  • Decals are PRINTED and CUT from a single piece of vinyl.      
  • Free Shipping in the USA           
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