Welcome to our Peace & Quiet shop.
We are a small business based in the heart of Derbyshire in the UK. By supporting our small Business you are supporting our dream. You are not only buying an item, you are buying a piece of our heart.
All of our items are handmade with love. We are a Trade Marked and Registered Business, and as such we aim to provide the highest quality products and services.
Dummy clips are a must have for any parent, they are not only a beautiful accessory, they are also very practical and prevent the dummy getting lost or falling on the floor.
THE DUMMY CLIP YOU RECEIVE WILL BE THE ONE AS SHOWN IN THE FIRST PHOTO OF THE LISTING OF YOUR PURCHASED ITEM, WITH THE NAME YOU REQUIRE ON IT.
PLEASE LEAVE YOUR PERSONALISATION DETAILS IN THE MESSAGE TO SELLER SECTION AT CHECKOUT.
PLEASE NOTE THAT MAM ADAPTERS ARE SOLD SEPERATELY. IF YOU HAVE A MAM DUMMY YOU WILL NEED A MAM ADAPTER.
Our dummy clips are approximately 22cm in length. Please note this is the maximum legal length to avoid strangulation risk. We cannot make our dummy clips any longer so if you require a long name we will have to remove beads to accommodate this.
If the item you have purchased has wooden letters we can add a MAXIMUM OF 8 letters including the space between two names.
If the item you have purchased is one of our specifically designed long name designs we can add a MAXIMUM of 14 letters including the space between names.
If the item you have purchased has plastic letters the number is unlimited (within reason).
If the item you have purchased is an initial only design we can add a maximum of 3 letters.
If the item purchased has wooden letters, you will receive wooden letters, if the item purchased has plastic letters, you will receive plastic letters. We are more than happy to change the material of the letters on any design but please contact us before ordering so that any extra cost can be added.
Please note that depending on the length of the name required we may reduce the amount of beads added to accommodate this, in keeping with the safety length and design, therefore we are unable to make the clips longer. We will do our very best to keep the design as close to the original as possible.
We have hundreds of beautiful designs in a variety of colours, so please see our other items. Please feel free to message us with your own creative ideas.
If no personalisation name is left within 48 hours, your item will be made and dispatched un-personalised, extra beads will replace the name.
Our items are handmade and may vary slightly in length. Colours may appear different on your screen than in person due to individual screen settings and stock availability. Please note that our wooden beads and letters are also hand made so please make allowances for the occasional imperfection.
Our clips are designed to attach to thin fabric. Please DO NOT force the clip closed onto thick material, as forcing it may cause it to break.
IF YOU HAVE ANY ISSUES AT ALL WITH YOUR ITEM, PLEASE GIVE US THE CHANCE TO RESOLVE THIS BY CONTACTING US FIRST. IT IS UNFAIR TO LEAVE NEUTRAL OR NEGATIVE FEEDBACK BEFORE ALLOWING US TO RESOLVE ANY ISSUES RAISED. WE ARE MORE THAN HAPPY TO HELP.
SAFETY NOTICE
Our beads are threaded onto silky soft satin cord or grosgrain ribbon. Our silicone range is BPA free, and our painted wooden range are lead and nickel free. However under no circumstances should your child put the products in their mouth as it does contain small parts. The buyer assumes full responsibility for the child’s safety. This is not a teething clip or chew toy. Our dummy clips are an accessory and to prevent the dummy from getting lost and falling on the floor.
As with any baby product this should NEVER be used without proper adult supervision. DO NOT leave your child unattended with this product. This product does contain small parts and the customer assumes full responsibility for ensuring this product is used in a safe manner. Regularly check the product and discard IMMEDIATELY if it shows any sign of wear and tear or damage.
RETURNS
Thank you for your purchase, we do not accept the returns of unwanted items as these are personalised to order. However if the item you receive is not in good working order, please message us through eBay within 30 days of receiving the item for returns instructions.
We will then ask for a photograph of the item. If we suspect accidental damage or misuse of the item we will as for it to be returned for inspection. We reserve the right to refuse a refund if we feel this is the case. It is the buyers responsibility to pay for returns postage. If it is deemed appropriate a full refund or replacement will be issued.
Our aim is to provide 100% customer satisfaction, please help us to maintain this by allowing us to resolve any issues prior to leaving negative or neutral feedback.
Thank you in advance
Peace & Quiet
Please note that all our products are rigorously tested and comply with the EU Regulations for the design and manufacture of Dummy Clips: BSEN 12586:2007 however imperfections and faults do occasionally occur so please follow our safety instructions and contact us should this happen.