We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Payment
Payment must be received within 4 working days of purchase, however if this is not possible, please let us know to discuss solutions.
If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged.
Shipping
Depending on size, all items will be despatched using Royal Mail, Parcelforce or Collect+.
Goods will be despatched within 48 hrs of cleared fund, subject to the conditions listed in the payment section above.
Internal Shipment may be provided if stated on the auction listing.
If stated International Shipping available through eBay Global Shipping will be used. Policy and Terms from eBay Apply.
We accept no responsibility for goods delayed due to the services of Royal Mail, Parcelforce or other courier services.
Disclaimer
Once you receive your goods, please inspect them for any damage during transit, and report the said damage within 24hrs via e-mail.
If all is well please leave feedback, so we are aware that you have received your goods.
Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID
A refund of purchase (less shipping) will be given provided that the returned item is packaged securely and received in its original condition within 14 days.
The item is the item you received (original item) no buying and switching products allowed. Return shipping is the buyer's responsibility.
Video Games are excluded from our 14 day money back guarantee (unless faulty or damaged)
All copyright items are excluded from our money back guarantee.