Shipping Policy

• Orders ship out within 2 business days; most orders will ship out the same day or next.

• All shipping takes place on BUSINESS days, not on weekends or holidays.

• You cannot change a shipping address after you submit an order. 

• The average time for delivery once shipped is 1-5 days +/-.

Return Policy

• Open your item carefully and retain all packaging and documentation.

• All our products are new and are shipped to you in the same pristine condition we receive from the factory or distributor.

• There should not be any problems if handled correctly and / or installed properly.

• On the rare occasion a product seems defective we always recommend contacting the respective manufacturer first for tech support as most items can be brought to proper working condition with the correct technical information.

• If at this point the item is deemed defective please email us within 7-10 days

• Beyond this time frame please contact the respective manufacturer's technical support.

• If a refund is agreed the shipping cost will be deducted from the refund.

• Return shipping cost is the buyer's responsibility to return the item to us. We do not reimburse any return shipping cost, unless the fault is ours. We will cover the cost to send a replacement.

Feedback Policy

• If you are happy with your transaction we invite you to leave us a positive feedback; we will leave you a positive feedback as well.

• If you feel the transaction did not meet your expectations, please message us before leaving negative feedback so we may try and resolve your issue.

General Information

Item conditions

All of the items are brand new and unopened unless otherwise specified. We do not sell second quality or B-Stock items. If the item says New by item condition that means it’s a brand new item exactly like you would find in your local retail store.

Warranty

Most items are covered by the manufacturer; however you may have the option of purchasing an extended warranty through Squaretrade. Squaretrade is an eBay affiliate that offers warranties for cheap based on the item's value.