Payment:
♦ Once your order has been placed, we are unable to cancel the
order, modify the quantity, modify the shipping charges, modify the shipping
address, or make any changes to the order in any way.
♦ Please make sure the shipping address is correct prior to placing your order
if you have recently moved or are sending the item as a gift.
♦ We only ship to confirmed shipping addresses.
♦ Buyers who refuse delivery or have an item returned due to a shipping address
incorrectly given at checkout will only be refunded the price of the item and
will be subject to a 20% restock fee, once/if the item is returned to us.
Shipping & Handling:
♦ Orders will ship within 3-5 business days after receiving
payment and will be delivered within 7-14 business days. Business days do not
include Saturdays, Sundays, or holidays. Transit time varies and depends on the
carrier. We cannot be held responsible for delays caused by the
carriers.
♦ The carrier chosen is based on the location, size, and number of packages
going to a specific area and could be delivered by USPS, DHL, UPS, or FedEx.
Occasionally, UPS and FedEx will transfer packages to USPS for final delivery.
♦ We are unable to take special requests for specific delivery carriers.
♦ All shipping cost and discounts are displayed in the listing.
♦ Combined shipping discounts are automatically combined and calculated by eBay
for eligible items. Not all items are eligible for shipping discounts.
♦ Please contact us before placing your order if you have any questions.
Return Policy:
♦ Buyers may return items purchased from us within 30 days for a
replacement or refund, provided the procedures and requirements referred to in
our return policy are followed. Personalized items are excluded.
♦ If your item is damaged or defective, please communicate with us via eBay
messaging within 30 days from the purchase date and we will be happy to
exchange or issue a refund. Pictures of the damage/defect will be required for
all returns.
♦ Buyers will pay for return shipping on non-defective or non-damaged items.
Refunds will be issued for the product price only.
♦ In the unfortunate event you receive a damaged or incorrect item, please
contact us before opening a case or claim as this will just slow and/or
complicate the resolution.
♦ All returns require an RMA# (Return Merchandise Authorization).
Any items returned without and RMA# will not receive a refund.
♦ We report and deduct all shipping charges on buyers that misuse returns.
Feedback:
♦ Once you have received your item, please leave feedback
for us as this will inform us that you have received your items. Due to the
high volume of orders placed on and off eBay, our feedback system automatically
leaves your feedback once it has been received.
♦ If you are not satisfied with your item(s), allow us to make things right
prior to leaving neutral/negative feedback or opening a case/claim as this just
slows and/or complicates the resolution.
♦ Please carefully read the Item's Description and our Policies before
purchasing the item.
♦ Although every effort is made to photograph the item accurately, we cannot
guarantee every computer monitor will accurately depict the actual color of the
item. We have described the item to the best of our ability.
♦ Please contact us with any questions before purchasing. We strive and work
hard to provide excellent customer service. We are here to help!