Customer
satisfaction is our top priority!
Please Visit us at superiorexhaustandmuffler.com
By selecting to purchase an item from Superior Exhaust and Mufflers you
are agreeing to the policies outlined in the following subcategories:
*Not legal for sale in California And NEW
YORK IF YOUR VEHICLE IS CALIFORNIA
EMISSION VEHICLE IN THOSE STATES DO NOT BUY THIS PARTS THEY ARE NOT APPROVED
THANK YOU
Brand New Direct Fit Catalytic Converter
Application
Summary:
Payments
We
accept Mastercard, Visa, American Express, all handled through PayPal
only.
Shipping
We ship via
FEDEX / UPS / CANADA POST ground service unless instructed to do
differently.
We also offer
expedited shipping at an extra cost. Please contact us for the estimate.
International
shipping rate applies to addresses in all other locations
Item ships
within one business day after the payment has cleared or same day if paid by
12pm PST. Item is in stock ready to ship. Item purchased is shipped from
Toronto Warehouse depending on our current inventory.
There's a
shipping surcharge for shipments going to PO Boxes, APO/FPO
boxes, Alaska/Hawaii
We strive to
ship your order in a prompt manner to meet the criteria for shipping time that
we specify in the Item information.
We offer a
variety of shipping options based on what product you are purchasing and your
desired time frame for delivery to meet the needs of all our customers.
Shipping
charges are non-refundable.
We don't ship
to P.O. Boxes APO/FPO boxes, Alaska/Hawaii and US Protectorates
TERMS
Please be aware that under no circumstances SUPERIOREXHAUSTANDMUFFLER
will be held responsible for any labor or repair or any other costs incurred
from the parts found to be faulty, defective or incorrect or any other costs
arising from parts supplied.
If there is an issue with shipping or the item you purchased please
contact us via eBay messaging before opening a case or leaving feedback.
Customer satisfaction is our number one priority and we will try our best to
resolve any problem. Leaving negative feed voids warranty!
All the hardware with the item is being provided for free with the
purchase. Superior Exhaust bear no responsibility for the missing or not
fitting hardware, we will try our best to send you the right hardware every
time shown in the picture.
A replacement will not be dispatched until we receive the faulty or
damaged parts back.
We use generic images on listing. Actual product may vary.
Returns
We aim to provide you the good buying experience, 30 days return policy
is offered in our store.
Please follow our return policy before you return any item(s):
Please note you MUST contact us to obtain a Return Authorization
Number before returning any part or open a return request through EBAY.
Any parcel without the Return Authorization Number will be rejected.
If your item is faulty or was incorrect, you must contact our
sales representative before returning the parcel and we will endeavour to solve
the problem effectively.
Video or picture is required to show the item condition before we issue
the Return Authorization Number.
RETURNED Items must be in new, unused condition, and in the original
packaging as you received it and the SEAL NOT Broken or Opened.
It is your responsibility to make sure you are purchasing the correct
item.
The customer is responsible for all return shipping costs if we do not
offer FREE RETURNS for the item that you purchased.
If you receive your order and find something is missing or damaged,
please contact with us within 24 hours of receiving your order.
WARRANTY
VIN NUMBER AND ODO MUST BE PROVIDED AT A TIME OF PURCHASE
Provide a sales receipt and a vehicle diagnostic report when inquiring
about the warranty.
The following are not covered under warranty
Broken ceramic inside the converter this can be caused by misfiring
issue on the vehicle
Fuel smell inside the converter completely dark ceramic this can be
caused by excessive fuel burning from the vehicle engine
Dent broken converters
Modification done to the converter by the buyer
Buyer is required to follow our return policy for warranty claim.
We will not resend product before we get the returned item from
customers.
The customer is responsible for all freight charges incurred with the
exchange. This includes the original freight cost to the customer.
Only items authorized for warranty service that pass warranty inspection
will be processed. Unauthorized customer warranties or warranty items that do
not meet warranty criteria as stated by the manufacturer, or do not pass a
warranty inspection will be denied and returned, if requested, at the
customer's expense. Unclaimed denied warranty returns will be destroyed.
Warranty items will be replaced with the same or equivalent
items. Refunds will not be given in a warranty circumstance.
CONTACT US
We are available through messages Monday-Friday 9AM-6PM EST
Everyone claims customer satisfaction is their top
priority, but we're here to prove it! If you have any issues or concerns, please
do not hesitate to contact us