Please Note:

If the item is returned for any reason besides flaws and imperfections (within 30 days from the date your merchandise was shipped), it will be subject to a non-negotiable 20% restocking fee plus shipping charges (both ways). Your return will be inspected by the Service Department upon its receipt. The restocking fee is assessed based up on the condition of the item(s) and determined by the Service Department.

If your merchandise is defective, please contact the manufacturer and complete a brief troubleshoot. If your problem has not been resolved through the troubleshooting process, place a RMA request and provide the case number. No returns will be granted for defective items unless you have a valid case number.

Also Note:

Once we receive the package, you will receive an e-mail acknowledging receipt and letting you know how long it will take to process the exchange. Please allow 5-7 business days for inspection once your package arrives.