FAQ

-Can I use my SIM card in this phone?

-Can I use my SIM card in this phone?
It has been proved that all our phones are unlocked and can be used in many different countries. Buyer is responsible to ensure compatibility of the device with their network.Please check whether the network frequency band of your SIM card is compatible with this phone before purchasing.

-Can I use this android cell phone to play large games or connect a game console (such as Xbox)?
This unlocked smartphone is very cost-effective, do not recommended to play large games or connect game consoles. The CPU currently configured can't handle the work with high running memory, which may affect your game experience.

- Can I use 2 SIM cards and SD/TF card at the same time?
This phone can use 2 SIM cards and 1 TF card at the same time. 

- Can I use YouTube, WhatsApp and Facebook on this phone?
All our phones support these apps, and Google play store is pre-installed on this phone, you can download other compatible app from Google store if you need.

- Storage is 32G/ 64G/ 128G in description, why it is less when I check?

The storage stated in description refers to a whole storage without installing any app. But normally, we will pre-install some common apps, which will cover some storage. Besides, system will also cover a larger storage.

-If I buy a phone, will I get a phone case?
This phone is global version, all phone have cases, screen protective films, chargers and earphones on free.

Specification:

1.Model Number: GAMAKOO G15 Pro Max

2.Standby: Dual sim dual standby

3.CPU: Octa Core Processor

4.Operation System: Android OS 12.0 

5.Memory: 4GB+128GB

6.Battery: 5000mAh Lithium-ion battery

7.Screen: 6.8" HD Full Display 

8.Camera: 8.0 MP+16.0 MP

9.Power on mode: Only long press the power button for 2-3 seconds

Package Content

•  1 x G15 Pro Max Smartphone,
•  1 x Charger Adapter,

•  1 x Headphones,

•  1 x Sim Card Adapter,

•  1 x User Manual, 
•  1 x Phone case,

•  1 x Screen Protection 

Return

• If the product is damaged or defective upon delivery, please contact us within 3-5 days. To save your time, please enclose pictures to show the damaged package and product or the defects of the item. So that we can solve the problem for you after conform the condition from the pictures.

• All return items MUST be in original condition which means the item is never installed or used and in the original packaging.

  (If the package is RETURN for personal reasons. We may charge 10%-15% restock fee if package has been opened since we could not sell it as new condition anymore. )

Note：Generally, we send the phone on weekdays (Monday-Friday) and do not send the phone on weekends. Please understand!