1.We accept PayPal only.
2.All major credit cards are accepted through secure payment processor PayPal.
3.Payment must be received within 7 business days of auction closing.

All orders are dispatched as soon as possible within 24 hours (Monday to Friday) from payment being received, dependent on stock. All of our products are sent via Royal Mail Second Class for free, which are automatically upgraded to Royal mail Tracked 48 with package over height of 25mm within UK.

Some other dispatch options are available too, pls contact us before your request.

We hope that you're pleased with your purchase from Sinotek; however we do understand that occasionally, you may need to return the item to us for various reasons. The first thing to do is to always contact us immediately via email. We will endeavour to arrive at your satisfaction.

If you receive a faulty item, please return this to us within 7 working days after the day on which you received the item for an exchange ('Working Day' means all days other than Saturdays, Sundays and public holidays). If the item is no longer available we will issue a full refund. All costs incurred in returning the item will be the sole responsibility of the buyer.

If you have just simply changed your mind and feel you need to return the item then you must return it within 7 working days for a full refund. The item must be in a re-saleable condition i.e. the item must be unused and the packaging must still be intact. We reserve the right to inspect the goods and verify any fault(s) and/or any damage.
A refund will be processed within 48 hours of receiving the item. All costs incurred in returning the item will be the sole responsibility of the buyer.

With postage free items we will deduct postal charges from the refund amount which varies with each item.

Please send your returns (preferably by a postal service that will provide proof of delivery) with a RMA(Return Merchandise Authorization) number to the address we provide you.

Our eBay Customer Service department is contactable by email(ebay system) only. E-mails are aimed to answer within 24 hours but beg your patience if there is no more than 1day delay, Monday to Friday 08:00am - 17:00pm. Please send your emails via the ask seller a question link.

Emails or messages cannot be answered at the weekend.

If for any reason you are unsatisfied with your purchase, please send us an ebay message or email.